Persistent leader eager to lead and grow organizations. Skilled in strategic planning, problem-solving, and communication with good understanding of business principles, project management and team leadership. Collaborative with relentless work ethic.
Overview
4
4
years of professional experience
Work History
Founder
Hound & Whisker Pet Sitting
05.2021 - Current
Prepared food and water following instructions from pet owners.
Gave animals proper attention to promote secure environment in owner's absence.
Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
Exercised animals regularly with walks and rigorous play activities.
Communicated professionally with pet owners via phone, email, and text.
Gave medication to pets following guidelines from owners.
Attended consultations and met with pets and pet guardians to obtain guidelines and protocol for care.
Kept cages, kennels, play yards, and grooming areas neat and clean.
Washed, trimmed and brushed animals to maintain good grooming standards.
Retail Sales Associate
The Children's Place
11.2021 - 01.2023
Greeted customers and helped with product questions, selections, and purchases.
Stocked merchandise, clearly labeling items, and arranging according to size or color.
Maintained clean sales floor and straightened and faced merchandise.
Helped customers complete purchases, locate items, and join reward programs.
Checked pricing, scanned items, applied discounts, and printed receipts to ring up customers.
Balanced and organized cash register by handling cash, counting change, and storing coupons.
Managed cash register after end of shift to balance and record accurate transactions.
Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
Team Lead
The Shakery (Shake Shoppe)
06.2019 - 06.2021
Trained new team members by relaying information on company procedures and safety requirements.
Coached team members in techniques necessary to complete job tasks.
Worked different stations to provide optimal coverage and meet production goals.
Evaluated employee skills and knowledge regularly, training, and mentoring individuals with lagging skills.
Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
Received and processed customer payments.
Trained team members on cash register operation and cash handling.
Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.