Gracie Jones
Louisville,KY
Summary
Resourceful and passionate Student Affairs professional with a strong background in Social Work and Residence Life. Committed advocate for student success, with a focus on diversity, inclusion, and community building. Experienced in mentoring student leaders and empowering teams to achieve their potential. Skilled in supervising a student staff team of 40+, managing conduct and care cases, and driving student-centered projects. Adaptable and compassionate leader, with a proven ability to manage crises, foster team morale, and create a positive and inclusive campus environment.
Overview
3
3
years of professional experience
Work History
Area Coordinator/ Program Coordinator
University of Louisville
07.2024 - Current
- Managed administrative, facility and programmatic functions for two primarily first year communities with 800+ students total.
- Spearheaded Professional Staff Appreciation and Recognition Committee, boosting morale and sense of community with housing department.
- Provided direction to staff on program planning, implementation and assessment to meet residents' developmental needs.
- Conducted regular performance evaluations, identifying gaps in skills or knowledge and providing relevant coaching or training opportunities.
- Conducted weekly area meetings to discuss inclusive and intentional programmatic efforts, student concerns and facility issues.
- Educated students about school's code of conduct and residence hall policies and procedures.
- Managed budgetary constraints, optimizing resources usage to achieve desired results without overspending.
Hall Director/ Program Assistant
University of Louisville
02.2022 - 08.2024
- Served as a liaison between residents and facilities management staff to ensure prompt resolution of maintenance requests or concerns.
- Evaluated resident assistant performance regularly, offering constructive feedback and guidance for continuous improvement.
- Assisted in crisis management situations by providing support, resources, and appropriate referrals when necessary.
- Implemented conflict resolution strategies to mediate disputes among residents, resulting in a harmonious living environment.
- Collaborated with other staff members for successful event planning, team building, and student engagement initiatives.
- Created a welcoming and inclusive atmosphere by fostering strong relationships among residents, staff, and the broader campus community.
- Coordinated move-in/move-out processes smoothly, ensuring seamless transitions for both incoming and outgoing residents.
- Spearhead professional staff task forces such as student staff training, student staff appreciation committee, and social and recognition committee.
- Assist with Resident Assistant recruitment, selection, and training.
- Collaborated with 15+ campus partners for educational programming and RA training.
- Opened and oversaw operation of newly built first year residence hall with 450+ students.
- Served on call rotation for a campus with over 3,500 live on students.
- Utilized Conduct platform, Maxient, to process assigned conduct and care cases.
Education
Master of Arts - College Student Personnel
University of Louisville
Louisville, KY07-2025
Bachelor of Arts - Social Work
University of Louisville
Louisville, KY05-2022
Skills
- Commitment to Diversity, Equity, and Inclusion practices
- Community and Staff Building Efforts
- Supervision and Leadership
- Event Planning and Coordination
- Positive Work Ethic
Timeline
Area Coordinator/ Program Coordinator
University of Louisville
07.2024 - Current
Hall Director/ Program Assistant
University of Louisville
02.2022 - 08.2024
Master of Arts - College Student Personnel
University of Louisville
Bachelor of Arts - Social Work
University of Louisville
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