Gracie Jones
Overview
5
5
years of professional experience
Work History
Associate Product Manager
R3 Continuum
Minneapolis, USA
04.2025 - Current
- Directed auditing project that developed an AI chatbot for quarterly scoring of 3,000 documents, enhancing review efficiency and reducing manual processes.
- Researched and implemented third-party spell-checking software, reducing errors in reporting.
- Documented end-to-end processes of legacy system, creating roadmap for software refactor.
English Teacher
Ilsan Poly School
Ilsan, South Korea
06.2024 - 02.2025
- Instructed a range of students of elementary age in lessons of English skills, grammar, and vocabulary and assessed their progress through monthly and level tests.
- Maintained a productive learning environment and encouraged order and positivity in a bilingual classroom setting.
- Adapted teaching methods based on each student's unique needs and abilities.
AstraZeneca
01.2024 - 05.2024
- Monitored update of the company's Model N software by reviewing approximately 200 automation scripts for accuracy and working with engineers to guarantee new code changes aligned with the needs of the company and would not disrupt current business practices.
- Compiled business process improvement notes collected from stakeholders in Mural and transformed them to deliverables in PowerPoint in the form of work cards.
Consultant Business Analyst/Scrum Master
Turnberry Solutions
Wayzata, USA
07.2022 - 05.2024
Cargill
, USA
08.2022 - 11.2023
- Facilitated Scrum Ceremonies, including Daily Scrum, Sprint Review, Sprint Retrospective, and Sprint Planning.
- Crafted user stories, acceptance criteria, and Quality Assurance testing steps in JIRA to provide developers and QA teams with clear instructions and expectations for their work.
Actuarial Intern
Optum
Eden Prairie, USA
06.2021 - 08.2021
- Developed customizable solvency model for risk-bearing provider organizations to expedite actuarial certification process.
- Analyzed new trend drivers in stop-loss claims due to COVID-19, recommending resource allocation based on insights.
- Acquired extensive experience in data mining and data refinement using SQL and SAS.
Education
Bachelor of Arts - English, Mathematics and Minor in French
University of Minnesota, Twin Cities
Twin Cities05-2022
Skills
- JIRA
- SAS/SQL
- Product management
- Requirement documentation
- Data analysis
- Professional Scrum Master, Scrumorg
- Professional Scrum Product Owner, Scrumorg
- Teaching English as a Foreign Language,TEFL Pros
Timeline
Associate Product Manager
R3 Continuum
04.2025 - Current
English Teacher
Ilsan Poly School
06.2024 - 02.2025
AstraZeneca
01.2024 - 05.2024
Cargill
08.2022 - 11.2023
Consultant Business Analyst/Scrum Master
Turnberry Solutions
07.2022 - 05.2024
Actuarial Intern
Optum
06.2021 - 08.2021
Bachelor of Arts - English, Mathematics and Minor in French
University of Minnesota, Twin Cities