Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gracie Kortzendorf

Bargersville,IN

Summary

Dependable professional with track record of success in field, attention to detail and proactive mindset. Seeks opportunities to improve processes and workflows for team benefit. Conscientious, hardworking and excels at multitasking in fast-paced environments.

Overview

5
5
years of professional experience

Work History

Laser Specialist

Removery LLC
Indianapolis, Indiana
02.2024 - Current
  • Maintained positive working relationship with fellow staff and management.
  • Scheduled patient consultations and treatments using medical software.
  • Prepared clients for treatments and answered questions to improve comfort level.
  • Scheduled and confirmed appointments for clients and staff.
  • Performed data entry into computer systems to maintain accurate records of customer information.

Assistant Manager

Hand & Stone Massage And Facial Spa
Noblesville, Indiana
10.2023 - 01.2024
  • Reviewed completed work to verify consistency, quality, and conformance.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Resolved customer inquiries and complaints requiring management-level escalation.
  • Resolved conflicts between team members in an effective manner.

Assistant Manager

LightRx Face and Body
Indianapolis
09.2020 - 10.2023
  • Provided guidance and support to junior staff members on daily tasks, projects, and objectives.
  • Maintained a clean and organized reception area to uphold company image.
  • Assisted with scheduling appointments for clients and visitors.
  • Welcomed patrons to front desk and engaged in friendly conversations while conducting check-in process.
  • Prepared medical grade chemical peels, microdermabrasion, dermaplaning, laser treatments, and other aesthetic procedures.
  • Promoted patient education of skincare to enhance patient confidence and reinforce therapy.

Sales Associate

Sally Beauty Supply
Franklin , IN
11.2019 - 09.2020
  • Helped customers find specific products, answered questions, and offered product advice.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Maintained cleanliness of store environment including floors, windows, displays.
  • Worked with fellow sales team members to achieve group targets.
  • Greeted customers to determine wants or needs.

Education

Esthetician License - Esthetics

Empire Beauty School
Indianapolis
07-2020

High School Diploma -

Center Grove High School
Greenwood, IN
06-2019

Skills

  • Customer service
  • Effective communication
  • Time management
  • Scheduling appointments
  • Medical software
  • Problem-solving abilities

References

References available upon request.

Timeline

Laser Specialist

Removery LLC
02.2024 - Current

Assistant Manager

Hand & Stone Massage And Facial Spa
10.2023 - 01.2024

Assistant Manager

LightRx Face and Body
09.2020 - 10.2023

Sales Associate

Sally Beauty Supply
11.2019 - 09.2020

Esthetician License - Esthetics

Empire Beauty School

High School Diploma -

Center Grove High School

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Gracie Kortzendorf