Summary
Overview
Work History
Education
Skills
Timeline
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Gracie Martinez

Houston,TX

Summary

Motivated Crew Team Member committed to contributing to business success! I currently have a job, but I'm looking for more hours. I have experience as a barista, and I absolutely loved it! I am devoted to my jobs, as I have stayed with the companies I have worked at for at least one year. I'm extremely excited for this opportunity, and I hope to hear back!

Overview

3
3
years of professional experience

Work History

Team Member

Daquiritas
11.2023 - Current
  • Kept work areas clean, organized, and safe to promote efficiency and team safety.
  • Learned all required tasks quickly to maximize performance.
  • Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
  • Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.

Barista

Black Rifle Coffee Company
08.2022 - 03.2024
  • Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
  • Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
  • Managed time effectively to balance both front-of-house tasks and back-of-house responsibilities during busy periods.
  • Controlled line and crowd with quick, efficient service.
  • Trained new team members with positive reinforcement and respectful, encouraging coaching.

Brand Representative

Hollister Co.
09.2021 - 06.2023
  • Provided excellent customer service, resulting in positive feedback and repeat business.
  • Enhanced sales performance through effective communication of product features and benefits.
  • Assisted with daily opening and closing tasks to maintain clean, neat, and professional store.
  • Handled customer complaints professionally, resolving issues promptly to maintain positive brand perception and customer satisfaction.

Education

High School Diploma -

Cypress Ridge High School
05.2023

Associate of Arts -

Lonestar College System
05.2026

Skills

  • Fast learner
  • Attention to Detail
  • Positive Attitude
  • Customer Service
  • Teamwork and Collaboration
  • Prioritizes jobs and responsibilities
  • Bilingual in English and Spanish

Timeline

Team Member

Daquiritas
11.2023 - Current

Barista

Black Rifle Coffee Company
08.2022 - 03.2024

Brand Representative

Hollister Co.
09.2021 - 06.2023

High School Diploma -

Cypress Ridge High School

Associate of Arts -

Lonestar College System

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Gracie Martinez