Gracie Miller
Cedar Rapids
Summary
Energetic and personable, well-suited for roles requiring strong customer interaction and relationship building. Understanding of sales principles and customer service techniques, combined with effective communication and organizational skills. Focused on driving positive customer experiences and achieving sales targets. Very comfortable with handling money and managing a POS system.
Overview
2
2
years of professional experience
Work History
Lifeguard (Seasonal)
Dubuque Golf and Country Club
05.2023 - Current
- Learned and maintained proficiency in first responder skills such as First Aid and CPR to offer individuals in distress optimal support.
- Monitored safety of guests in and around swimming pool.
- Provided friendly customer service to guests and addressed concerns.
Supervisor
Fun Station
01.2024 - 09.2024
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
Sales Associate
Fun Station
08.2023 - 01.2024
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Managed returns, exchanges and refunds in accordance with store policy.
- Organized racks and shelves to maintain store visual appeal during downtime
Education
Highschool -
Dubuque Senior Highschool
Dubuque, IA05.2024
Skills
- Strong communicator
- Leadership qualities
- Positive attitude
- Strong customer service skills
Timeline
Supervisor
Fun Station
01.2024 - 09.2024
Sales Associate
Fun Station
08.2023 - 01.2024
Lifeguard (Seasonal)
Dubuque Golf and Country Club
05.2023 - Current
Highschool -
Dubuque Senior Highschool
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