Overview
Work History
Education
Skills
Timeline
StoreManager

Gracie Palmer

Anthem,AZ

Overview

2
2
years of professional experience

Work History

Store Manager

Auntie Anne’s
10.2022 - Current
  • Managed daily operations to ensure smooth functioning of the store, maintaining a clean, safe environment for customers and employees.
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Addressed customer complaints promptly and professionally, resolving issues to maintain positive relationships with clientele.
  • Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.

Sales Associate

Gap
04.2022 - 10.2022
  • Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
  • Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
  • Prepared merchandise for sales floor by pricing or tagging.
  • Answered customer questions about sizing, accessories, and merchandise care.
  • Managed returns, exchanges and refunds in accordance with store policy.

Education

Hotel And Restaurant Management

Northern Arizona University
Flagstaff, AZ

Boulder Creek High School
Anthem, AZ
05.2024

Skills

Customer Service: Assisting customers, answering questions, and resolving complaints

Merchandise: Restocking, retrieving, and placing special orders for merchandise

Store maintenance: Keeping the store clean and organized

Transactions: Processing transactions and operating cash registers

Sales: Increasing sales revenue and acquiring new customers

Product knowledge: Being knowledgeable about the products being sold and the industry

Timeline

Store Manager

Auntie Anne’s
10.2022 - Current

Sales Associate

Gap
04.2022 - 10.2022

Hotel And Restaurant Management

Northern Arizona University

Boulder Creek High School

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Gracie Palmer