Gracie Pedia
Lebanon,PA
Summary
Hardworking and reliable employee with extensive background operating cash registers, stocking merchandise and providing excellent customer service. Highly organized, proactive and punctual. Works well within team settings. Enthusiastic retail professional with hands-on experience in customer service, payment processing and sales. Strong communicator and team player, eager to learn new processes to support overall organizational success.
Overview
4
4
years of professional experience
Work History
Cashier
Boscov's
Lebanon, PA
01.2024 - 05.2024
- Operated cash register efficiently and accurately, processed payments by cash, check, credit card, gift card or automatic debit.
- Issued receipts, refunds, credits or change due to customers.
- Conducted price checks for special orders or discounts as requested by customers.
- Provided excellent customer service while promoting loyalty programs to increase sales potential.
- Processed returns and exchanges of merchandise in accordance with store policies.
- Followed company security procedures for handling large sums of money.
Weekend Cashier
Pennsylvania Renaissance Faire
Manheim, PA
09.2022 - 10.2022
- Resolved customer complaints professionally in accordance with company policy.
- Accepted cash and credit card payments, issued receipts and provided change.
- Counted money in cash drawers at the beginning of shifts to ensure amounts were correct.
- Learned roles of other departments to provide coverage and keep store operational.
- Organized food orders according to customer requests.
- Provided excellent customer service by ensuring orders were correct and completing transactions quickly.
- Kept track of inventory levels and restocked shelves as needed.
Wardrobe Clerk
Hersheypark
Hershey, PA
04.2020 - 10.2021
- Collaborated with team members to complete tasks efficiently and meet deadlines.
- Assisted customers with inquiries and complaints in a professional manner.
- Maintained inventory levels of office supplies and equipment as needed.
- Sorting laundry for washing, drying, folding, putting away.
- Assisted customers with their inquiries regarding laundry services.
- Managed daily maintenance of wardrobe area, including laundering costumes and cleaning dressing rooms.
- Gathered clothing items from suppliers in order to create complete costume sets.
Education
High School Diploma -
Cedar Crest High School
Lebanon, PA06-2024
Skills
- Product Recommendations
- Cash Register Operation
- Retail Merchandising
- Organizational abilities
- Customer service excellence
- Merchandise Restocking
- Cash Handling
Accomplishments
- Hersheypark Outstanding Employee Award
Timeline
Cashier
Boscov's
01.2024 - 05.2024
Weekend Cashier
Pennsylvania Renaissance Faire
09.2022 - 10.2022
Wardrobe Clerk
Hersheypark
04.2020 - 10.2021
High School Diploma -
Cedar Crest High School
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