Summary
Work History
Education
Skills
Timeline
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Gracie Perez

Fort Collins,Colorado

Summary

Results-driven professional demonstrating versatility across diverse functions. Proven interpersonal skills, enhanced collaboration and contribute to team success, while taking the initiative to drive projects forward and identify organizational needs. Committed to fostering a proactive work environment that maximizes efficiency and productivity.

Work History

Homelines Associate

Walmart
Fort Collins, Colorado
01 2021 - Current
  • Engaged clients in the sales area using a polite and approachable tone.
  • Enhanced customer experience by identifying needs via insightful questioning.
  • Communicated existing deals on goods and services to clientele.
  • Kept both the sales area and cashier station orderly and spotless.
  • Guaranteed precise pricing on product tags and labels.
  • Monitored and maintained optimal inventory levels.

Online Personal Shopper

Walmart
Fort Collins, Colorado
01 2021 - 12 2021
  • Organized and picked products from shelves to fulfill online orders.
  • Adhered to specified guidelines when preparing items for customer collection.
  • Loaded and transported orders into customers' cars promptly.

Customer Service Manager

Walmart
Fort Collins, Colorado
01 2019 - 01 2021
  • Guided customers through queries and ensured problem resolution.
  • Managed daily front end activities for optimal customer interactions.
  • Trained associates on corporate procedures and operational systems.
  • Implemented effective solutions for complex challenges.
  • Supervised customer service staff by setting goals and monitoring performance.

Money Center/Service Desk Associate

Walmart
Fort Collins, Colorado
01 2017 - 01 2019
  • Managed financial transactions with accuracy.
  • Resolved customer issues efficiently and courteously.
  • Processed and disbursed checks efficiently.
  • Handled incoming phone inquiries.
  • Maintained alignment with internal procedures and standards.
  • Addressed and resolved customer complaints efficiently.

Cashier

Walmart
Fort Collins, CO
06 2016 - 01 2017
  • Provided courteous assistance by addressing customer questions.
  • Scanned items for accurate transaction processing.
  • Ensured proper cash management.
  • Upheld store cleanliness and presentation standards.

Education

High School Diploma -

Poudre High School
Fort Collins, Colorado
01-2015

University of Northern Colorado
Greeley Colorado

Skills

  • Adaptability
  • Proficient Problem Solving
  • Effective Communication
  • Precision in Task Execution
  • Organizational Time Skills
  • Active Listening
  • Customer Engagement
  • Product Presentation

Timeline

Homelines Associate

Walmart
01 2021 - Current

Online Personal Shopper

Walmart
01 2021 - 12 2021

Customer Service Manager

Walmart
01 2019 - 01 2021

Money Center/Service Desk Associate

Walmart
01 2017 - 01 2019

Cashier

Walmart
06 2016 - 01 2017

High School Diploma -

Poudre High School

University of Northern Colorado

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Gracie Perez