Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Gracie Peters

BURTON

Summary

Detail-oriented professional with strong organizational abilities and a proven track record in coordinating events and managing schedules. Known for effective communication and problem-solving skills, ready to make a positive impact.

Overview

14
14
years of professional experience

Work History

Homemaker

Self Employed
Burton
01.2020 - Current
  • Completed day-to-day duties accurately and efficiently.
  • Supported meal preparation and planning for family dietary needs.
  • Assisted with daily household tasks and organization of living spaces.
  • Managed children's schedules, including transportation to activities and appointments.
  • Coordinated playdates and social interactions to promote child development.
  • Organized family events, including birthdays and holiday celebrations.

Order Entry Technician

Diplomat Specialty Pharmacy
Flint
04.2019 - 01.2020
  • Processed patient orders efficiently using advanced order management software.
  • Reviewed prescription information for accuracy and completeness before entry.
  • Collaborated with pharmacy staff to resolve order discrepancies promptly.
  • Updated patient profiles regularly to reflect current medication regimens accurately.
  • Followed strict safety protocols while handling sensitive patient information securely.
  • Communicated effectively with internal teams regarding order fulfillment progress.
  • Researched and resolved order issues for customers in a timely manner.
  • Performed administrative duties such as filing paperwork, answering phones, and responding to emails.

Patient Care Coordinator

Diplomat Specialty Pharmacy
Flint
09.2017 - 04.2019
  • Coordinated patient appointments to facilitate timely follow-up care.
  • Processed prescription orders efficiently using pharmacy management software.
  • Ensured consistent compliance with safety and regulatory standards.
  • Trained new pharmacy staff on procedures and industry best practices.
  • Performed accurate data entry for patient profiles and billing information.
  • Created and updated customer profiles, including demographics and allergies.
  • Managed electronic and manual filing of prescriptions.
  • Resolved customer complaints swiftly while maintaining professionalism.

Assistant Store Manager

Family Dollar
Davison
03.2017 - 09.2017
  • Managed daily store operations, ensuring compliance with company policies.
  • Oversaw inventory management, coordinating restocking efforts to maintain optimal levels.
  • Resolved customer inquiries and complaints promptly to uphold satisfaction standards.
  • Facilitated communication between staff and management to enhance operational flow.
  • Supervised team of employees, providing ongoing training and support for service excellence.
  • Handled cash procedures daily, reconciling discrepancies as needed.
  • Assisted in training new team members on store procedures and best practices.
  • Provided leadership during peak hours, motivating staff to achieve performance targets.

Sales Associate

Family Dollar
Flint
10.2016 - 03.2017
  • Processed customer transactions efficiently using point-of-sale systems.
  • Maintained accurate cash drawer and balanced daily receipts consistently.
  • Resolved customer inquiries promptly to enhance satisfaction.
  • Restocked shelves to ensure product availability at all times.
  • Collaborated with team members to elevate customer service standards.
  • Trained new cashiers on operational procedures and engagement techniques.
  • Adhered to company cash handling and security policies rigorously.
  • Maintained cleanliness of checkout area, ensuring a welcoming environment.

Key Holder Supervisor

Rite Aide Pharmacy
BURTON
02.2013 - 10.2016
  • Supervised daily store operations and team activities to enhance performance.
  • Monitored inventory levels and ordered supplies to meet operational requirements.
  • Trained and mentored team members on best practices and safety protocols.
  • Enforced company policies to ensure a safe and respectful work environment.
  • Conducted regular performance evaluations to identify training opportunities.
  • Resolved customer complaints promptly to ensure satisfaction.
  • Implemented process improvements to boost operational efficiency.
  • Collaborated with departments to coordinate workflow processes effectively.

Sales Associate

Rite Aide Pharmacy
Burton
07.2011 - 10.2016
  • Processed customer transactions using point-of-sale systems with high efficiency.
  • Handled inquiries and resolved concerns promptly and professionally.
  • Assisted customers in locating products and provided expert advice on selections.
  • Greeted customers, delivering exceptional service to enhance shopping experience.
  • Executed cashier duties including payment processing, receipt issuance, and change counting.
  • Addressed customer complaints effectively to maintain satisfaction levels.
  • Responded to incoming calls, providing detailed information on store offerings.
  • Collaborated with sales team members to achieve collective targets.

Education

High School Diploma -

Bendle Public Schools
Burton, MI
06-2011

Skills

  • Order management and inventory control
  • Patient scheduling and data entry
  • Safety compliance and training
  • Customer relationship management
  • Time management and prioritization
  • Microsoft Office proficiency
  • Computer literacy
  • Conflict resolution strategies

References

References available upon request.

Timeline

Homemaker

Self Employed
01.2020 - Current

Order Entry Technician

Diplomat Specialty Pharmacy
04.2019 - 01.2020

Patient Care Coordinator

Diplomat Specialty Pharmacy
09.2017 - 04.2019

Assistant Store Manager

Family Dollar
03.2017 - 09.2017

Sales Associate

Family Dollar
10.2016 - 03.2017

Key Holder Supervisor

Rite Aide Pharmacy
02.2013 - 10.2016

Sales Associate

Rite Aide Pharmacy
07.2011 - 10.2016

High School Diploma -

Bendle Public Schools

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