Gracie Peterson

clean house after guest have left. wash dry and fold sheets and towels, wash dishes, clean floors ex...

• Performed daily facility checklists for cleaning floors, wiping down glass entryways and collecting trash.
• Organized and used industrial cleaning products following strict safety procedures.
• Provided exceptional customer service by addressing inquiries, concerns, or requests from clients in a timely and satisfactory manner.

• Contributed to store success by maintaining high standards of cleanliness throughout the facility.
• Conducted inventory counts by adding each item in stock and documenting in computer system.
• Identified and resolved discrepancies and errors in customer accounts.
• Kept cash wrap stocked, products faced and shelving free of misplaced items or trash.

• Facilitated smooth transitions between shifts by thoroughly reviewing reservations, table assignments, and special requests with incoming staff members.
• Used slow periods to restock supplies, ice, trays, and delivery bags.
• Worked with POS system to place orders, manage bills, and handle complimentary items.
• Increased sales significantly by upselling higher-end products to customers.

• Delivered washed dishes to various stations throughout restaurant to help team stay productive and focused on customer needs.
• Reduced water waste by implementing sustainable washing techniques for improved environmental impact.
• Trained new employees on proper dishwashing procedures, ensuring consistent quality across the team.
• Communicated effectively with both front-of-house and back-of-house staff members to ensure seamless coordination throughout meal services.