Gracie Salas
Grand Prairie,TX
Summary
Resourceful and personable coordinator with deep knowledge in facilitating communication and providing appropriate solutions. Offering strong organizational, problem-solving, and communication skills. Collaborative and determined to meet deadlines in fast-paced environment.
Overview
20
20
years of professional experience
Work History
Service Coordinator
Chandler Signs
12.2012 - 07.2024
- In charge of requesting estimates, survey, install quotes, proposal, code request for different type of signs both local and out of state
- Communicate with subcontractors, filing, creating purchase agreement contracts for customers, running prints, handling new orders, and covering the receptionist desk when needed
- Transferred over to the engineering department where I coordinate all new incoming jobs
- Exported all completed orders to the shop where the sign must be manufactured within a certain time to meet deadlines.
- Communicate with project managers to obtain missing information from a job and request for rubbings or surveys.
Customer Service Representative
Copart Auto Auction
01.2008 - 01.2012
- Register new members in the system, FedEx titles from previous auction, entering data in the system for major insurance companies, calling body shops, take customer payments and dispatching tow trucks out for pick.
Receptionist Administrator
Round 2 Technology
01.2007 - 01.2008
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Answered incoming calls, directing clients to individuals addressing specific needs.
- Expedited daily office tasks such as mail distribution, document scanning, photocopying, and data entry to ensure smooth workflow.
- Contributed to a positive work environment through excellent interpersonal skills and genuine care for colleagues'' needs or concerns.
Front Office Receptionist
MacArthur OBGYN at Baylor Irving
01.2005 - 01.2007
- Greeted guests at front desk and engaged in pleasant conversations while managing check-in process.
- Scheduled, coordinated and confirmed appointments and meetings.
- Managed high-volume phone calls, directing inquiries to appropriate personnel for prompt resolution.
- Enhanced customer satisfaction by providing efficient and professional front desk services.
- Supported administrative tasks such as filing, data entry, and document preparation for more efficient office workflow.
- Completed data entry and filing to keep records updated for easy retrieval.
Education
High School Diploma -
American National Christian Academy
Arlington, TX05.2001
Skills
- Customer Service
- Bilingual
- Detail Oriented
- Leadership qualities
- Adaptability
- Patient/Customer Care
- Administrative Skills
References
Available upon request.
Languages
Spanish
Native or Bilingual
Timeline
Service Coordinator
Chandler Signs
12.2012 - 07.2024
Customer Service Representative
Copart Auto Auction
01.2008 - 01.2012
Receptionist Administrator
Round 2 Technology
01.2007 - 01.2008
Front Office Receptionist
MacArthur OBGYN at Baylor Irving
01.2005 - 01.2007
High School Diploma -
American National Christian Academy
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