Gracie Schulze
Bicknell,IN
Summary
Dynamic professional with a strong work ethic and expertise in customer service, honed at Sun Tan City. Proven track record in client relationship building and sales strategy, consistently exceeding targets . Skilled in appointment scheduling and problem-solving, fostering client satisfaction and repeat business through personalized consultations and effective communication.
Overview
5
5
years of professional experience
Work History
Tanning Consultant
Sun Tan City
01.2025 - Current
- Advised clients on optimal tanning products and services to enhance customer satisfaction.
- Conducted skin assessments to recommend suitable tanning options for diverse client needs.
- Trained new consultants on product knowledge, safety protocols, and customer service techniques.
- Managed inventory levels, ensuring timely restocking of tanning supplies and equipment maintenance.
- Implemented promotional campaigns to drive sales of tanning packages and products effectively.
- Developed strong client relationships through personalized consultations, resulting in increased repeat business.
- Analyzed customer feedback to identify areas for improvement in service delivery and product offerings.
- Contributed to a clean and hygienic environment by maintaining the cleanliness of tanning beds and rooms after each use.
- Utilized knowledge of tanning products and skin types to tailor customers' tanning experiences.
- Educated clients on health and safety of tanning facilities and procedures.
- Increased salon revenue through upselling tanning packages and retail products to clients.
- Fostered a welcoming atmosphere within the salon that encouraged repeat business from satisfied customers.
- Developed loyal clientele by consistently delivering an exceptional tanning experience tailored to individual preferences.
- Informed and demonstrated how to use tanning equipment to new clients.
- Exceeded monthly tanning product and membership sale quotas.
- Improved customer satisfaction by providing personalized consultations and recommending appropriate tanning products.
- Participated in ongoing training sessions on product knowledge, sales techniques, and customer service best practices.
- Contributed to a positive work culture by collaborating with colleagues, sharing expertise, and actively participating in staff meetings.
- Assisted in retaining clientele through exceptional customer service, building rapport, and addressing concerns promptly.
Food Service Worker
Good Samaritan Hospital
10.2024 - 12.2024
- Restocked and organized the nurse’s station to ensure efficient workflow.
- Delivered meals to patients in a timely and courteous manner.
- Cleared and sanitized meal trays following safety and cleanliness standards.
- Washed dishes and maintained a clean, organized kitchen area.
- Collaborated with team members to optimize workflow during peak hours.
Sales Associate
Kohl's
10.2023 - 11.2024
- Assisted customers with product selections, enhancing overall shopping experience.
- Managed inventory levels to ensure product availability and minimize stockouts.
- Processed transactions efficiently using POS systems, maintaining accuracy in all sales activities.
- Collaborated with team members to execute visual merchandising strategies, increasing store appeal.
- Trained new associates on customer service protocols and operational procedures for improved performance.
- Organized racks and shelves to maintain store visual appeal, engage customers, and promote specific merchandise.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Built relationships with customers to encourage repeat business.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Prepared merchandise for sales floor by pricing or tagging.
- Answered customer questions about sizing, accessories, and merchandise care.
- Helped customers locate products and checked store system for merchandise at other sites.
- Provided positive first impressions to welcome existing, new, and potential customers.
- Solved customer challenges by offering relevant products and services.
- Engaged with customers to build rapport and loyalty.
Babysitter
Getchell Family
11.2020 - 01.2024
- Supervised children's activities, ensuring safety and engagement during playtime.
- Developed and implemented educational games to enhance learning experiences.
- Maintained open communication with parents regarding children's progress and concerns.
- Established routines that promoted positive behavior and daily structure.
- Monitored children's health and well-being, responding promptly to needs or emergencies.
Food Service Worker
Nicole's Restaurant
09.2021 - 10.2023
- Prepared and cooked a wide variety of Italian dishes—including pasta, pizza, strombolis, and salads—following established restaurant recipes and quality standards.
- Ensured all food items were properly prepared, seasoned, and met restaurant expectations for taste and presentation.
- Monitored ingredient freshness and assisted with proper inventory rotation.
- Operated and maintained kitchen equipment, ensuring all tools were safe, clean, and in proper working order.
- Upheld rigorous food safety and sanitation practices, consistently receiving high marks during health inspections.
- Performed efficiently in a fast-paced, high-volume kitchen environment, maintaining productivity during peak hours.
- Demonstrated strong teamwork by supporting kitchen staff in all aspects of food preparation and service.
- Assisted in training new employees to meet restaurant standards.
- Maintained a positive and professional attitude during all shifts.
Education
High School Diploma -
North Knox Junior Senior High School
Bicknell, INSkills
- Appointment scheduling
- Data entry
- Appointment coordination
- Business opening and closing procedures
- Customer service
- Client relationship building
- Customer engagement
- Office organization
- Sales strategy
- Problem-solving
- Strong work ethic
- Client satisfaction
- Time management
- Teamwork and collaboration
- Multitasking and organization
- Creative thinking
Timeline
Tanning Consultant
Sun Tan City
01.2025 - Current
Food Service Worker
Good Samaritan Hospital
10.2024 - 12.2024
Sales Associate
Kohl's
10.2023 - 11.2024
Food Service Worker
Nicole's Restaurant
09.2021 - 10.2023
Babysitter
Getchell Family
11.2020 - 01.2024
High School Diploma -
North Knox Junior Senior High School