Gracie Seybert
New Castle,PA
Summary
Dynamic professional with a proven track record, excelling in roles requiring exceptional multitasking abilities and problem-solving skills. I excel in enhancing customer satisfaction and employee productivity, demonstrated through adept conflict resolution and effective sales management. I achieve high-quality service delivery by leveraging strong verbal communication and marketing acumen.
Overview
4
4
years of professional experience
Work History
Manager Play Coordinator
Bobbi's World
03.2024 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained a professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Ensured a safe and clean environment for all children and families.
Cashier
Hobby Lobby
10.2023 - 01.2024
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
Assembly Operator
Amptech Supply; Wampum Underground
06.2023 - 08.2023
- Maintained a strong attention to detail while working on complex assemblies, ensuring high-quality results and minimal errors.
- Worked different stations to provide optimal coverage and meet production goals.
- Assembled wire components by examining connections for correct fit and fastening parts and subassemblies.
- Improved product quality by performing thorough inspections during the assembly process, identifying defects, and taking corrective actions as needed.
Cashier/Receptionist
Township Tan
03.2022 - 08.2022
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Ensured a clean and safe environment for all customers.
Hostess/Cashier
Mama Jane's Eatery
03.2021 - 04.2022
- Answered customer questions about hours, seating, and menu information.
- Greeted customers warmly upon arrival and provided friendly and warm presence throughout dining experience.
- Demonstrated strong multitasking skills, balancing responsibilities such as answering phone calls, greeting guests, and updating reservation logs simultaneously.
- Took reservations and to-go orders by phone, answered customer questions, and informed of accurate wait times.
Education
Bachelor of Arts - Psychology And Criminology
West Virginia University
Morgantown, WV05-2025
Skills
- Verbal and written communication
- Sales management
- Marketing
- De-escalation
- Financial records oversight
- Multitasking Abilities
- Conflict Resolution
- Problem-solving abilities
- Schedule oversight
- Employee Training
Timeline
Manager Play Coordinator
Bobbi's World
03.2024 - Current
Cashier
Hobby Lobby
10.2023 - 01.2024
Assembly Operator
Amptech Supply; Wampum Underground
06.2023 - 08.2023
Cashier/Receptionist
Township Tan
03.2022 - 08.2022
Hostess/Cashier
Mama Jane's Eatery
03.2021 - 04.2022
Bachelor of Arts - Psychology And Criminology
West Virginia University
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