Summary
Overview
Work History
Education
Skills
References
Timeline
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Gracie Steinhauser

Fostoria,OH

Summary

Detail-oriented Office Administrator with expertise in inventory management, shipping and receiving, and exceptional customer service. Proven ability to multitask effectively while problem-solving, and maintaining efficiency in fast-paced environments.

Overview

8
8
years of professional experience

Work History

Office Administrator

Jeffrey Jewelry, Inc.
Tiffin, Ohio
09.2017 - Current
  • Trained with Guild Jeweler Software, with experience in Microsoft Excel, Word and Powerpoint.
  • Maintained customer confidence and protected operations by keeping information confidential.
  • Followed up with the customer's in-house accounts for payment, including any additional processing through small claims as needed.
  • Negotiated contracts with vendors to secure favorable terms and pricing.
  • Answered incoming calls in a professional manner, and took messages as needed.
  • Maintained supplies inventory by checking stock to determine inventory level; anticipating needed supplies; placing and expediting orders for supplies; verifying receipt of supplies.
  • Processed inventory and invoices on a timely basis.
  • Packaged items up for outgoing shipments through USPS, UPS, and FedEx, along with creating shipping labels.
  • Recommended, selected and located merchandise based on customer desires.
  • Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
  • Opened and closed cash registers by counting money, separating charge slips and balancing drawers.
  • Placed special orders or called other stores to find desired items.

Sales Associate

Deckers Furniture & Carpet
Tiffin, Ohio
01.2017 - 08.2017
  • Provided product information to customers regarding materials, construction and care of furniture pieces.
  • Assisted customers in selecting furniture pieces that fit their design preferences, budgets and lifestyles.
  • Maintained accurate records of sales transactions and customer information.
  • Answered incoming calls from customers inquiring about product availability, pricing and delivery options.

Education

High School Diploma -

Mohawk High School
Sycamore, OH
05-2016

Advanced Cosmetologist -

Sentinel Career Center
Tiffin, OH
05-2016

Skills

  • Bookkeeping
  • Database entry
  • Telephone reception
  • Billing oversight
  • Mail handling
  • Scheduling
  • Scanning and copying
  • Schedule and calendar management
  • Customer Service

References

References available upon request.

Timeline

Office Administrator

Jeffrey Jewelry, Inc.
09.2017 - Current

Sales Associate

Deckers Furniture & Carpet
01.2017 - 08.2017

High School Diploma -

Mohawk High School

Advanced Cosmetologist -

Sentinel Career Center
Gracie Steinhauser