Gracie Tilton
Laurelville,OH
Summary
Responsible Cashier proficient in handling money, restocking merchandise and helping customers locate products. History of keeping work areas clean, neat and professionally arranged. Good listening skills combined with attentive and detail-oriented nature. Committed and hardworking Cashier with experience processing transactions and assisting customers. Dedicated to resolving issues, answering customer questions and ringing up customers. Creative problem-solver versed in customer service. Outgoing and detail-oriented professional with proven history of resourcefulness and reliability. Trained in POS software and customer service. Skilled at Cashier with dedication to efficiency and accuracy. Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Cashier position. Ready to help team achieve company goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. Skilled in unloading trucks, moving merchandise and stocking shelves. Enthusiastic, positive and dedicated professional proficient in correct procedures for stocking and rotating merchandise. Physically fit and active.
Overview
4
4
years of professional experience
Work History
Cashier/Grocery Stocker
Kingston Market
07.2023 - 12.2023
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Resolved customer complaints professionally, leading to improved customer relations and loyalty.
- Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
- Ensured compliance with company policies and procedures while processing transactions efficiently.
- Contributed to store success by maintaining high standards of cleanliness throughout the facility.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Developed rapport with regular customers, offering personalized service that fostered brand loyalty.
- Greeted customers entering store and responded promptly to customer needs.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Provided backup support for other departments when needed, showcasing versatility within the retail environment.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Restocked and organized merchandise in front lanes.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
Retail Sales Associate/Stocking Associate
Tj Maxx Dept Store
11.2022 - 02.2023
- Boosted customer satisfaction by providing exceptional service and addressing concerns promptly.
- Increased sales revenue through effective product recommendations tailored to individual customers.
- Maintained a clean and organized store environment, enhancing the overall shopping experience for customers.
- Assisted in managing inventory levels, accurately processing shipments, and restocking merchandise as needed.
- Collaborated with team members to meet and exceed monthly sales targets consistently.
- Enhanced visual merchandising displays by arranging products strategically, attracting more customers to the store.
- Contributed to loss prevention efforts by maintaining vigilant awareness of potential theft risks on the sales floor and reporting suspicious activities as required.
- Greeted customers and helped with product questions, selections, and purchases.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained clean sales floor and straightened and faced merchandise.
- Monitored sales floor and merchandise displays for presentable condition, taking corrective action such as restocking or reorganizing products.
- Helped customers complete purchases, locate items, and join reward programs.
- Organized store merchandise racks and displays to promote and maintain visually appealing environments.
- Answered questions about store policies and addressed customer concerns.
- Answered customer questions about products and services, helped locate merchandise, and promoted key items.
- Listened to customer needs and desires to identify and recommend optimal products.
- Engaged in friendly conversation with customer to better uncover individual needs.
Cabin Cleaner
The Chalets Of Hocking Hills
03.2022 - 10.2022
- Achieved consistent customer satisfaction through diligent adherence to company cleanliness policies.
- Demonstrated strong time management skills to complete tasks promptly without compromising quality.
- Contributed to overall operational efficiency by adhering to strict deadlines and turnaround times.
- Proactively identified potential hazards or maintenance issues within the cabin, reporting them promptly for repair or replacement as needed.
- Received recognition from supervisors for consistently exceeding performance expectations in terms of speed and quality of work delivered.
- Maximized efficiency by multitasking when necessary, performing various cleaning duties simultaneously without sacrificing attention to detail or final results achieved.
- Communicated effectively with team members and supervisors to stay informed on performance expectations, procedural updates, and any other relevant information impacting the cabin cleaning role.
- Safely used chemicals and other cleaning equipment.
- Documented completed work with logs of hours, supply use and notable incidents or findings.
- Maintained accurate documentation of performed work and completed tasks.
- Maintained an eye for attention to detail.
- Knowledge of performing deep cleans.
- In charge of packing everything needed for daily cleans or deep cleans.
Cabin Service Cleaner
Cedar Grove Lodging And Event Center
07.2019 - 06.2020
- Optimized efficiency by prioritizing tasks based on importance and urgency, ensuring timely completion of all duties.
- Knowledge with an eye for attention to detail.
- Knowledge of deep cleans.
- Helped pack bags for things needed for daily cleans and deep cleans.
- Preserved the integrity of sensitive surfaces through carefully selecting appropriate cleaning solutions.
- Helped with cleaning of hot tubs.
- Safely used chemicals and other cleaning equipment.
- Helped with laundering of bedding.
- Documented completed work with logs of hours, supply use and notable incidents or findings.
- Maintained accurate documentation of performed work and completed tasks.
- Mixed and tested cleaning compounds and solutions for compliance with recommended compositions.
Education
General Studies
05.2025
Skills
- Customer Service
- POS Systems
- ID Verification
- Cash Handling
- Product restocking
- Customer Assistance
- Cash Register Operation
- Returns processing
- Payment Collection
- POS system operations
- Money Handling
- Point of sale operation
Timeline
Cashier/Grocery Stocker - Kingston Market
07.2023 - 12.2023
Retail Sales Associate/Stocking Associate - Tj Maxx Dept Store
11.2022 - 02.2023
Cabin Cleaner - The Chalets Of Hocking Hills
03.2022 - 10.2022
Cabin Service Cleaner - Cedar Grove Lodging And Event Center
07.2019 - 06.2020
Buckeye Community School - , General Studies