Summary
Overview
Work History
Education
Skills
Certification
Timeline
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Gracie Warren

Twin Falls,ID

Summary

Energetic professional in the fast-paced hospitality sector, known for high productivity and efficient task completion. Skilled in customer service, food safety practices, and cash handling, ensuring smooth operations during peak hours. Excel at teamwork, communication, and adaptability, leveraging these soft skills to enhance customer satisfaction and workplace harmony.

Overview

3
3
years of professional experience
1
1
Certification

Work History

Hostess

Outback Steakhouse
Boise, ID
04.2024 - 11.2025
  • Greeted guests warmly upon arrival, seating them promptly.
  • Provided menus to customers and answered questions regarding menu items.
  • Greeted guests and gathered information to seat groups or place on waitlist.
  • Communicated clearly with kitchen staff regarding customer orders.
  • Answered telephone to provide dining information and take reservations.

Salesperson

Freemark Inc.
Twin Falls, ID
11.2024 - 01.2025
  • Developed and implemented strategies to meet sales quotas.
  • Engaged casual shoppers to provide information about featured products and recommend merchandise, driving sales opportunities.
  • Assisted customers in selecting appropriate products or services for their needs.
  • Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
  • Identified customer needs by asking questions and advising on best solutions.

Front of House Employee

Idaho Pizza
Boise, Idaho
11.2022 - 03.2024
  • Looked for ways to serve without direction and regularly pitched in by cleaning up and organizing front area, replenishing condiments and napkins and bussing during busy times.
  • Performed opening and closing duties such as counting money, organizing supplies.
  • Assisted guests with special needs or accommodations, ensuring an inclusive environment.
  • Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
  • Maintained cleanliness and organization of the front-of-house area, including the lobby and restrooms.

Education

Some College (No Degree) - Baking And Pastry Arts

College of Southern Idaho
Twin Falls, ID

Skills

  • Clear communication
  • Positive demeanor
  • Time management
  • Multitasking and organization
  • Attention to detail
  • Team player attitude
  • Strong work ethic
  • Customer service

Certification

  • Manager level ServSafe Certified
  • WRA Certified

Timeline

Salesperson

Freemark Inc.
11.2024 - 01.2025

Hostess

Outback Steakhouse
04.2024 - 11.2025

Front of House Employee

Idaho Pizza
11.2022 - 03.2024

Some College (No Degree) - Baking And Pastry Arts

College of Southern Idaho

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Gracie Warren