Graciela Garcia

Work History

Cox Dental Lab

01.2009 - 05.2016

Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.
Increased efficiency in the laboratory by implementing streamlined processes for mold preparation and fabrication.
Organized workflow effectively to meet or exceed established turnaround times without compromising quality of workmanship.
Adhered strictly to OSHA regulations concerning occupational safety within the workplace, promoting a healthy work environment.
Completed detailed models of patients' mouths to create accurate devices.
Assisted functionality of completed models with help of apparatus mimicking human bite and adjusted devices to enhance performance.
Maintained organized work area by cleaning and removing hazards.
Met production targets and tight deadlines by collaborating closely with team members.
Organized and prepared workstations and materials needed for operations to maximize productivity.
Inspected finished products for quality and adherence to customer specifications.
Inspected products and machines to maintain quality and efficiency.
Assembled products according to changing daily work orders and specific customer needs.
Examined incoming materials and compared to documentation for accuracy and quality.
Collaborated with other departments to optimize production workflows.
Oversaw logistics and inventory management for storeroom.

Totem Lake Dental Lab

07.2002 - 11.2006

Waxer Metal finisher.
Assisted in creating precise dental prosthetics through meticulous attention to detail when working alongside the Dental Technician.
Read prescriptions or specifications and examined models or impressions to determine design of dental products to be constructed.

homebase

01.2001 - 06.2002

Customer service, supervisor
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Monitored workflow to improve employee time management and increase productivity.

AMPM Arco

01.1995 - 05.2000

Customer service, ordering, scheduling system
Improved customer satisfaction by addressing and resolving complaints promptly.
Developed strong working relationships with staff, fostering a positive work environment.
Increased sales through effective merchandising strategies and targeted promotions.
Managed inventory levels to minimize stockouts while reducing overhead costs.
Collaborated with the management team to develop strategic plans for business growth and improvement.
Oversaw daily cash reconciliations, ensuring accurate financial reporting and minimizing discrepancies.
Maintained a clean, safe, and organized store environment to enhance the customer experience.
Supervised day-to-day operations to meet performance, quality and service expectations.
Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
Generated repeat business through exceptional customer service and responded to customer concerns with friendly and knowledgeable service.
Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
Trained personnel in equipment maintenance and enforced participation in exercises focused on developing key skills.

Jack In The Box

06.1993 - 12.1995

Supervisor, Customer Service
Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
Monitored workflow to improve employee time management and increase productivity.