Hi, I’m
Graciela Hicks
Administrative Clerk
Austin,TX
Summary
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level Job Title position. Ready to help team achieve company goals.
Overview
17
years of professional experience
Work History
Kelly Services
File Clerk
Job overview
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Prepared new files and assigned tracking identification numbers, resulting in faster retrievals.
- Compiled, sorted and filed high volume of documents.
JED Educational Services
Admin. Secretary
01.1998 - 08.1998
Job overview
- Provided clerical support to company employees by copying, faxing, and filing documents.
M. David. Lowe
Data Entry Operator
01.1988 - 08.1988
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Searched, extracted and interpreted information to determine correct input procedure.
Houston Community College System
Data Entry Clerk
08.1985 - 05.1986
Job overview
- Completed data entry tasks with accuracy and efficiency.
- Organized, sorted, and checked input data against original documents.
- Verified accuracy of data entered into system to produce error-free reports.
- Followed established procedures to enter and process data correctly.
- Entered numerical data into databases with speed and accuracy using 10-key pad.
- Used computer software to store and retrieve data.
- Checked for accuracy by verifying data and records.
- Followed data entry protocols, rules and regulations.
- Managed and organized documents for data entry tasks.
- Corrected data entry errors to prevent duplication or data degradation.
- Preserved customer confidence and protected operations by keeping information confidential.
- Utilized techniques for increasing data entry speed.
1984 Rob Mosbacher Senate Campaign
Telephone Surveyor
01.1984 - 08.1984
Job overview
- Obtained updated contact information from all subjects and verified data for accuracy.
- Conducted interviews with participants to assess eligibility.
- Completed surveys by rechecking contact information before ending each call.
- Delivered information from script regarding surveys for on-demand phone project assignment.
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Worked effectively in fast-paced environments.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Excellent communication skills, both verbal and written.
- Passionate about learning and committed to continual improvement.
- Proved successful working within tight deadlines and a fast-paced environment.
Lubys Cafe
Food Server Assistant
08.1983 - 11.1983
Job overview
- Cleared area, cleaned and wiped tables and chairs to remove residue and comply with hygiene standards.
- Supported and assisted team members in handling guest inquiries and requests and in resolving guest complaints.
- Maintained clean and organized restaurant to comply with hygiene and health regulations.
- Collaborated with other food and beverage attendants to provide prompt, smooth and excellent service.
- Greeted and seated guests to provide friendly and welcoming experience.
- Set and enforced performance and service standards to keep consistent, high-quality environment devoted to customer satisfaction.
- Assisted wait staff with timely food delivery and guest requests.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Assisted with bussing tables and cleaning up spills.
Teas Eastern Transmission Corp.
File Clerk
08.1981 - 05.1982
Job overview
- Sorted and classified documents into appropriate filing systems for increased traceability.
- Examined, categorized, and sorted incoming documents.
- Maintained organized filing system to facilitate easy retrieval of documents.
- Compiled, sorted and filed high volume of documents.
- Operated office equipment to scan and copy documents.
- Created and printed labels for well-organized filing.
- Cleaned up files regularly by removing outdated information for archival or disposal.
- Processed correspondence, conducted post office pick-ups and distributed mail to appropriate parties.
- Managed incoming and outgoing mail for Type team.
Education
Houston Conmunity College1300 Holman Houston Texas
Associate Applied Science from Word Processing
05.1986
University Overview
- Dean's List [Semester and Year]
- Relevant Coursework: [Subject] & [Subject]
Milby Senior High1601 Broadway Street
Diploma from Office Education
05.1982
University Overview
- Extracurricular Activities: [Activity]
Skills
- Clerical Support
- Greeting Visitors
- Organizational Skills
- Time Management
- Correspondence Preparation
- Data Entry Software
- Information Gathering
- File and Account Updates
- Written Communication
- Filing Management
- Customer Service
- Proofreading
- Organize Files
- Administrative Support
- Scan Materials
- Business Correspondence
- Records Maintenance
- Customer Satisfaction
- Transcription Skills
- Document Scanning
Bilingual in English and Spanish
Bilingual in English and Spanish.
Languages
Spanish
Native or Bilingual
Timeline
Admin. Secretary
JED Educational Services
01.1998 - 08.1998
Data Entry Operator
M. David. Lowe
01.1988 - 08.1988
Data Entry Clerk
Houston Community College System
08.1985 - 05.1986
Telephone Surveyor
1984 Rob Mosbacher Senate Campaign
01.1984 - 08.1984
Food Server Assistant
Lubys Cafe
08.1983 - 11.1983
File Clerk
Teas Eastern Transmission Corp.
08.1981 - 05.1982
File Clerk
Kelly Services
Houston Conmunity College
Associate Applied Science from Word Processing
Milby Senior High
Diploma from Office Education
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