Adept at fostering professional relationships and streamlining operations, I excelled as a Specialized Assistant at the Treasury- Government of the State of Chihuahua. My expertise in data confidentiality and proficiency in Microsoft Office Suite, coupled with a proactive teamwork attitude, significantly enhanced interdepartmental collaboration and operational efficiency.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Specialized Assistant
Treasury- Goverment of the State of Chihuahua
09.2009 - 01.2024
Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
Greeted tax payers in with friendliness and professionalism.
Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
Worked closely with management to provide effective assistance for specific aspects of operations.
Collaborated effectively with cross-functional teams to achieve shared goals in a timely manner.
Managed data and correspondence to secure information across complex landscapes of organizational departments.
Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Supported organizational account management duties under direct supervision.
Managed sensitive information responsibly, maintaining strict confidentiality standards.
Analyzed government financial statements to identify risks.
Provided assistance to tax payers with various concerns about their electronic payments.
Used different Government Software to input and track tax information.
Education
Associate of Applied Science - Graphic Design
Northern Interamerican University
Nuevo Leon, Mexico
01-2008
Skills
Fast Learner
Time Management
Computer Skills
Team Collaboration
Administrative tasks
Microsoft Office Suite
Data Confidentiality
Accounting Support
Accounting familiarity
Data Entry
Proofreading
Certification
Certificate of Japanese Language Proficiency, certified by the Japan Foundation and the Japan Educational Exchanges and Services.
Languages
Spanish
Native or Bilingual
English
Professional Working
Japanese
Elementary
Timeline
Specialized Assistant
Treasury- Goverment of the State of Chihuahua
09.2009 - 01.2024
Certificate of Japanese Language Proficiency, certified by the Japan Foundation and the Japan Educational Exchanges and Services.
Associate of Applied Science - Graphic Design
Northern Interamerican University
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