Graciela Molinet

• Specialized in skincare, waxing, and client care within professional spa environment.
• Delivered personalized treatments through effective communication and attention to detail.
• Executed full-body hair removal and customized facials, ensuring hygiene and safety standards.
• Conducted thorough skin analysis to tailor treatments for individual client needs.

• Managed customer billing and quoting for business properties, homes, vehicles, and fine jewelry.
  Assisted sales agents in generating business account prospects effectively.
  Handled client complaints to ensure prompt resolution and satisfaction.
  Processed all incoming calls and returned client voicemails without delay.

Delivered accurate medical interpretations across various settings.

Facilitated clear communication between patients and healthcare providers.

Facilitated patient billing and financial assistance processes.

Registered patients while clarifying legal documentation.

Trained new staff across multiple departments, including emergency room.

Handled patient interactions in Inpatient, Outpatient, and Emergency departments.

Processed incoming calls and prepared welcome letters for new customers.

Sold annual service agreements to new customers and renewed existing contracts.

Coordinated dispatch for HVAC technicians, managing service requests and customer communication.

Managed front end operations, overseeing 10 continuously running registers throughout the day.

Coordinated employee lunch schedules and monitored item returns and approvals.

Assisted customers with inquiries and resolved issues promptly.

Ordered and managed inventory for Paper Crafting Department, maintaining optimal stock levels.

Processed special orders for customers across various departments.

Assigned closing tasks to employees while fulfilling Customer Service Manager responsibilities.

• Delivered closing announcements to ensure smooth end-of-day operations.