Hi, I’m
Graciela Ruiz
Buckeye,AZ
Summary
Dedicated Senior Office Assistant with over 25 successful years of clerical experience in busy office environments achieving superior levels of administrative effectiveness. Excels in telephone support and greeting arriving visitors. Strong knowledge of Oracle and history achieving high data output.
Overview
18
years of professional experience
Work History
City Of Sunnyvale - Dept Of Env Services/WPCPSunnyvale, CA
Senior Office Assistant
01.2005 - 07.2022
Job overview
- Completed clerical tasks such as filing, copying and distributing mail.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Executed record filing system to improve document organization and management.
- Interacted with customers by phone, email or in-person to provide information.
- Developed correspondence letters, memos and emails.
- Delivered clerical support by handling range of routine and special requirements.
- Verified accuracy of business records by consistently updating customer information.
- Streamlined processing procedures for over 75 various financial and employee documents to improve traceability.
- Promptly received and forwarded incoming communications, such as phone calls, emails and letters, to appropriate staff.
- Managed multiple projects simultaneously using organizational and analytical skills.
- Handled over 50 client correspondence daily and tracked records to foster office efficiency.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Edited Standard Operating Procedures and Word documents to keep all company materials free of grammar errors.
- Oversaw automated tracking and documentation of data, client correspondence and office operations.
- Recognized budget issues prior to escalation and applied financial details for effective resolution.
Education
Oak Grove High SchoolSan Jose, CA
High School Diploma
06.1989
Skills
- Office Reception
- Vendor Relations
- Data Gathering
- Payment Processing
- Customer Service
- Valid Driver's License
- Information Confidentiality
- Outgoing Mail Preparation
- Issue Resolution
- Data Entry
- Calendar Management
- Clerical Support
Timeline
Senior Office Assistant
City Of Sunnyvale - Dept Of Env Services/WPCP
01.2005 - 07.2022
Oak Grove High School
High School Diploma
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