GRACIELA SALAS
Dallas,TX
Summary
Proven leader with a track record of enhancing operational efficiency and client satisfaction at CHECK-N-GO. Expert in real estate transactions and adept at building strong client relationships. Successfully implemented secure storage solutions and streamlined document preparation, significantly reducing errors. Skilled in critical thinking and motivating teams to exceed performance goals.
Overview
16
16
years of professional experience
Work History
Mobile Notary
JMA ADJUSTMENT SERVICE
11.2019 - Current
- Increased availability for last-minute appointments through flexible scheduling options tailored to meet individual client needs.
- Improved organizational efficiency by creating detailed checklists for each type of signing ceremony conducted.
- Streamlined document preparation process, reducing errors and efficiently completing signings within designated time frames.
- Implemented secure storage solutions to protect sensitive client information from unauthorized access or loss due to natural disasters or system failures.
Manager of Operations
CHECK-N-GO
02.2017 - 08.2021
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Maximized performance by monitoring daily activities and mentoring team members.
- Onboarded new employees with training and new hire documentation.
- Controlled costs to keep business operating within budget and increase profits.
MANAGER/Manager /Collections Coordinator
FLEXICOMPRAS
02.2008 - 03.2017
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
Education
GED -
Woodrow Wilson High School
Dallas, TX08.1989
Skills
- Critical thinking abilities
- Real Estate Transactions
- Client Relationship Building
- Identity Confirmation
Timeline
Mobile Notary
JMA ADJUSTMENT SERVICE
11.2019 - Current
Manager of Operations
CHECK-N-GO
02.2017 - 08.2021
MANAGER/Manager /Collections Coordinator
FLEXICOMPRAS
02.2008 - 03.2017
GED -
Woodrow Wilson High School
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