Graciela Sanchez Ramos
Walnut Creek,CA
Summary
Experienced and compassionate Medical Assistant with a strong background in providing direct patient care and managing medical office operations. Committed to delivering the highest level of patient satisfaction. Dedicated to ensuring regulatory compliance and upholding practice standards. Fosters trust and rapport with patients through exceptional communication and interpersonal skills. Strives to create a positive and comfortable healthcare experience for all individuals.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant, Temporary
Power Personnel
03.2025 - Current
- Prepared rooms for patient examinations and treatments.
- Performed EKGs on pediatric patients and took vital signs.
- Guided parents and patient to echocardiogram rooms for their testing.
- Chart prepped and called to confirm appointments.
Certified Medical Assistant
Sutter Pacific Medical Foundation
06.2024 - 01.2025
- Working with the Anticoagulation clinic and assisting provider with providing patients their INR results.
- Verifying insurance authorizations
- Relayed messages from patients to provider about concerns, condition updates or refill requests to facilitate effective treatment.
- Handled referrals that are internal/external and following up with patients regarding authorizations/denials. Working through out work que in EPIC.
- Checking in/checking out patients as a Patient Service Representative
- Scrubbing the Department Appointments Report
Certified Medical Assistant
Sutter Gould Medical Foundation
01.2022 - 06.2024
- Working in a fast pace Cardiology clinic; take patient vital signs, such as blood pressure, EKG, and assisting Echo technicians with stress treadmill tests, and input chief complaint using EPIC.
- Prepared treatment rooms for patients for radiofrequency vein ablations, including cleaning surfaces and restocking supplies; assisting provider with procedures in clinic including handing instruments and equipment for such procedure.
- Relayed messages from patients to provider about concerns, condition updates or refill requests to facilitate effective treatment.
- Educated patients about medical procedures done in in-patient and out-patient locations.
- Handled referrals that are internal/external and following up with patients regarding authorizations/denials. Working through out work que in EPIC.
Certified Medical Assistant
Community Medical Centers
06.2019 - 12.2021
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Prepared treatment rooms for patients, including cleaning surfaces and restocking supplies.
- Worked on urgent referrals and followed through them
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate effective treatment.
- Organized charts, documents and supplies to maintain team efficiency.
- Interviewed patients to verify information, record medical history and confirm purpose of visit.
- Educated patients about medications, procedures and physician's instructions.
- Take patient vital signs, such as blood pressure, weight and temperature, accurately recording results in patient history summary.
Certified Medical Assistant
Community Medical Centers
07.2018 - 12.2021
- Take patient vital signs and input chief complaint using NextGen
- Handling appointments for Chiropractor, Physical Therapy, and Optometry
- Supported functions for technical treatment procedures, including setting up and operating special medical equipment.
- Positioned patients for optimal comfort prior to procedures.
- Supported optometrist with vision screenings, exams and prepping rooms.
- Took patients to exam rooms and wrote down in their charts their chief complaint
- Assisted doctor with removal of acupuncture needles
- Prepared patients with gowns for testing: EMG
- Scheduled patients follow up appointments
- Empathetic with respectable interpersonal skills
Certified Medical Assistant, Temporary
Sutter Gould Medical Foundation
06.2016 - 06.2017
- Took and recorded patient vital signs, instructed proper use of inhaled medications
- Maintained and cleaned exam rooms, recorded in the daily room logs
- Handled appointment scheduling accurately using EPIC and entering referrals
- Administered patient injections for asthma treatments
- Coordinated with insurance providers to start prior authorizations on medications
Education
Diploma - Professional Medical Assisting
Institute of Technology
Modesto, CA05.2014
Skills
- Clinical applications
- Inventory and supply management
- HIPAA compliance
- Medical terminology
- Fluent in Spanish
- Certified in Basic Life Support (BLS)
Certification
Certified Medical Assistant (CMA) 2026
Languages
Spanish
Native or Bilingual
Timeline
Certified Medical Assistant, Temporary
Power Personnel
03.2025 - Current
Certified Medical Assistant
Sutter Pacific Medical Foundation
06.2024 - 01.2025
Certified Medical Assistant
Sutter Gould Medical Foundation
01.2022 - 06.2024
Certified Medical Assistant
Community Medical Centers
06.2019 - 12.2021
Certified Medical Assistant
Community Medical Centers
07.2018 - 12.2021
Certified Medical Assistant, Temporary
Sutter Gould Medical Foundation
06.2016 - 06.2017
Diploma - Professional Medical Assisting
Institute of Technology
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