Graciela Smith
Summary
Proven leader and efficient packer, I excelled at Pollo Loco by boosting team productivity and enhancing workplace safety. With a keen eye for detail and a commitment to punctuality, I adeptly balance attention to quality with efficient production. My adaptability and teamwork skills contribute to continuous improvement and operational excellence.
Hardworking and passionate job seeker with strong organizational skills eager to secure entry-level central food services position. Ready to help team achieve company goals.
Overview
17
17
years of professional experience
Work History
Warehouse Packer
TJ Maxx Distribution Center
05.2017 - 12.2024
- Inspected products before packaging to avoid shipping defective or damaged goods to customers.
- Enhanced warehouse efficiency by accurately packing and labeling products for shipment.
- Maintained a clean and safe work environment, adhering to established safety protocols and procedures.
- Packed, weighed and shipped items per customer specifications.
Kitchen Food Service
CCSD Clark County School. District
05.2016 - 06.2019
- Maintained a clean and sanitary kitchen environment, adhering to health department regulations and guidelines.
- Increased efficiency in the kitchen by multitasking and coordinating various tasks simultaneously.
- prepared lunches and distributed to students and labels them accordingly to their needs.
Supervisor
Pollo Loco
03.2014 - 09.2016
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Improved customer satisfaction with timely response to inquiries, addressing concerns, and finding effective solutions.
- Increased team productivity by implementing efficient workflows and setting clear expectations for staff members.
- Resolved conflicts among team members promptly, maintaining a harmonious working environment conducive to productivity.
- Demonstrated commitment to the organization''s core values, leading by example and fostering a culture of excellence.
- Enhanced communication within the team by holding regular meetings and encouraging open dialogue among all members.
- Conducted performance evaluations for staff members, identifying areas of improvement and guiding professional development plans.
- Implemented safety protocols to minimize workplace accidents and maintain compliance with industry standards.
- Maintained high safety standards to ensure secure workplace for all employees and visitors.
- Evaluated staff performance and provided coaching to address inefficiencies.
- Generated reports detailing findings and recommendations.
- Evaluated customer needs and feedback to drive product and service improvements.
- Frequently inspected production area to verify proper equipment operation.
Assembler
Sunset Personal Services
02.2011 - 02.2014
- Increased production efficiency by assembling components quickly and accurately.
- Enhanced workplace safety by maintaining a clean and organized work area at all times.
- Maintained high-quality standards with thorough inspections of assembled parts.
- Demonstrated a strong work ethic by consistently arriving on time, prepared to begin work immediately, and contributing positively to the team''s overall success.
- labels parts
Manager
Subway
09.2007 - 01.2011
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Cross-trained existing employees to maximize team agility and performance.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- covered cashiers
Education
Bachelor of Science - Business Administration
Colegio De Bachileres
Mexico, ME07-1985
Skills
- Punctual and reliable
- Attention to detail
- Teamwork
- Product packaging
- Warehouse safety
- Maintaining workplace safety
- Efficient packing
- Labeling accuracy
- Maintaining equipment
- Flexible schedule
- Adaptable to change
- Documentation and reporting
Languages
Spanish
Native or Bilingual
Timeline
Warehouse Packer
TJ Maxx Distribution Center
05.2017 - 12.2024
Kitchen Food Service
CCSD Clark County School. District
05.2016 - 06.2019
Supervisor
Pollo Loco
03.2014 - 09.2016
Assembler
Sunset Personal Services
02.2011 - 02.2014
Manager
Subway
09.2007 - 01.2011
Bachelor of Science - Business Administration
Colegio De Bachileres
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