Summary
Overview
Work History
Education
Skills
Timeline
Generic

Graciela Torres

Kissimmee,FL

Summary

Graciela is a strong, well-rounded hard worker that has consistently achieved business and personal goals, whit over 11 years of experience in costumer service with solid interpersonal skill. Best known for having patience, being organized, attentive, always demonstrating a positive attitude with excellent time management, able to work affectively under pressure, with a proven record of accomplishment in different areas and industries, medium to intermediate English and fluent Spanish.

Overview

11
11
years of professional experience

Work History

Packaging Line Operator

XYMOGEN
11.2021 - 04.2023
  • Compliment of GMP and follow the Standard Operating Procedure (SOP).
  • Knowledge and effective management of each machine or equipment of the main line and special rooms.
  • Configure the parameters required for each type of raw material in the different counting, filling or weighing machines. Scale calibration and set tare on scale.
  • Knowledge about the documentation of each production order and the correct performance of the inspections and different steps throughout the production according to the Finished Product Specification Bache.
  • Documentation of production orders and cleaning times in the logbooks of the machines and the area.
  • Adequate management of raw materials and components of each production order. (FIFO inventory method).
  • Report to the mechanics in a timely manner the challenges of the machines.
  • Calculation and correct scanning on SAP System of labor hours and machine use hours of each production order (Direct Cost).
  • Perform the cleaning and sanitization of all equipment and contact surface before and after each production.
  • Preparation of the daily production report of the production line and room.
  • Other activities in Fulfillment . Searching for medications to prepare orders, scan them in the system, package them and send them out.

Prep Cook

Altura 20
02.2019 - 03.2020
  • Following the prep list created for plan duties.
  • Labeling and stocking all ingredients on shelves so they can be organized and easily accessible.
  • Measuring ingredients and seasonings to be used in cooking.
  • Prepare cooking ingredients by washing and chopping vegetables, cutting meat etc.
  • Undertake basic cooking duties.
  • Prepare simple dishes such as salads, entrees etc.
  • Maintain a clean and orderly kitchen by washing dishes, sanitizing surfaces, taking out trash etc.

Crew Trainer

Mc Donalds
04.2012 - 01.2019
  • Responsible for training crew members for their day-to day work serving customers: preparing food, keeping restaurant and kitchens clean and tidy.
  • Working well as part of the team – providing support in all areas when needed.
  • Evaluating crew members skills and offering them extra help with any task they may have a problem with o ensure ingredients are drawn according.
  • Overseeing inventory management to ensure ingredients are draw according to FIFO principles.
  • Running front counter, able to interact with customers, receive and process orders.

Security Coordinator

SCIS Air Security
09.2017 - 11.2018
  • Responsible for following Airline cart and catering Standards of Operating Procedures for inspecting airline carts and vehicles.
  • Maintained established processes that support airport and airline security processes and regulations.
  • Ensured compliance with all Company standard operating procedures and policies.
  • Worked with other associates to inspect carts. Assisted in compiling data for inspection incident statistics.
  • Documented inspection activities on required paperwork for statistical purposes.

Supervisor

Centerplate
03.2016 - 12.2017
  • Hired staff.
  • Supervised kitchen at the time of

service .

  • In charge of setting up the different food stations o Supervised cashiers, collected cash and reconciled cash and receipts. Prepared and issued orders for ingredients as needed on a daily basic.
  • Ensured food was delivered timely and accurately.

Education

No Degree - Graphic Design

CIDIG
Barquisimeto- Venezuela
07.1999

Skills

Adaptability

Work in Team

Punctuality

Multitask

Timeline

Packaging Line Operator

XYMOGEN
11.2021 - 04.2023

Prep Cook

Altura 20
02.2019 - 03.2020

Security Coordinator

SCIS Air Security
09.2017 - 11.2018

Supervisor

Centerplate
03.2016 - 12.2017

Crew Trainer

Mc Donalds
04.2012 - 01.2019

No Degree - Graphic Design

CIDIG
Graciela Torres