Graciela Vazquez
Fontana,CA
Summary
To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
20
20
years of professional experience
Work History
Administrative Supervisor
Fusion Transport
04.2022 - 01.2024
- Trained new employees on company policies, procedures, software applications.
- Handled sensitive information with discretion by maintaining confidentiality in accordance with company guidelines.
- Provided support during periods of high workload by stepping in to assist with various administrative tasks as needed.
- Established workflow processes, monitored daily productivity, and implemented modifications to improve overall performance of personnel.
- Updated reports, managed accounts, and generated reports for company database.
- Managed a team of office staff, providing training and support to ensure smooth daily operations.
- Maintained a clean, organized workspace to promote a professional environment conducive to productivity.
- Resolved conflicts between team members by addressing concerns and facilitating open communication channels.
- Assisted with recruitment efforts by screening resumes, scheduling interviews, and conducting reference checks for potential hires.
- Served as the main point of contact for external partners, establishing strong relationships built on professionalism and reliability.
- Managed and maintained electronic and paper-based filing systems to keep essential documents and information easily accessible and organized.
- Answered phone calls and responded to inquiries from customers, vendors and other external contacts.
- Provided backup to front desk to step in to assist with various tasks whenever employee was absent or at lunch.
Logistics Office Coordinator
Converse, Inc.
01.2008 - 10.2021
- Answered and managed incoming and outgoing calls while recording accurate messages for distribution to office staff.
- Interacted with customers by phone, email, or in-person to provide information.
- Provided administrative support to staff members, assisting with daily tasks as needed to promote productivity across the organization.
- Maintained office supplies inventory by checking stock and ordering new supplies.
- Tracked records, filed documents and maintained communication between clients to manage office activities.
- Served as a point of contact for clients visiting the office, providing exceptional customer service that led to increased client retention rates.
- Collaborated with various departments to streamline processes and improve interdepartmental communication.
- Organized team workload and prioritized tasks to streamline office functions in deadline-driven environment.
- Routed correspondence to facilitate timely communication between team members, customers and vendors.
- Updated reports, managed accounts, and generated reports for company database.
Shipping and Receiving Clerk
Converse, Inc
06.2004 - 01.2008
- Received incoming shipments, compared contents against associated records and transmitted to proper department.
- Used pallet jacks and dollies to load and unloaded goods from trucks and containers.
- Processed invoices and order forms for goods received and shipped for proof of transactions.
- Inspected merchandise and sent damaged pieces for repair before shipment.
- Maintained accurate inventory levels through regular cycle counts and updating the warehouse management system accordingly.
- Streamlined receiving processes, ensuring proper documentation and prompt distribution of incoming goods to appropriate departments.
- Reviewed order data to verify transactions and shipping dates.
- Conducted counts and audits of inventories to identify and resolve discrepancies in records.
- Increased order accuracy with diligent verification of product SKUs, quantities, and destinations before shipment.
- Expedited delivery times by collaborating closely with carriers to schedule timely pickups and drop-offs for shipments.
- Handled high-volume paperwork and collaborated with administrators to resolve invoicing and shipping problems.
- Packed, secured, labeled and applied postage to materials to prepare items for shipment.
- Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
- Processed required paperwork to expedite handling of shipped and received goods.
Education
Bachelor of Science - Human Services
University of Phoenix
Ontario, CA05.2007
High School Diploma -
Etiwanda High School
Rancho Cucamonga, CA06.1997
Skills
- Deadline-oriented
- Compliance Monitoring
- Workload prioritization
- Training and coaching
- Data Entry
- Team Collaboration
- Office Administration
- File Organization
- Microsoft Excel
- Scheduling appointments
- Filing
- Managing office supply inventory
- Customer Service
Languages
Spanish
Professional Working
Timeline
Administrative Supervisor
Fusion Transport
04.2022 - 01.2024
Logistics Office Coordinator
Converse, Inc.
01.2008 - 10.2021
Shipping and Receiving Clerk
Converse, Inc
06.2004 - 01.2008
Bachelor of Science - Human Services
University of Phoenix
High School Diploma -
Etiwanda High School
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