Graciela Zataray

• Assisted clients with daily living activities, promoting independence and improving quality of life.
• Monitored client health, reporting changes to healthcare professionals for timely interventions.
• Developed individualized care plans in collaboration with clients and families to meet specific needs.
• Coordinated transportation and appointments, ensuring clients received necessary medical attention promptly.
• Cleaned house, ran errands, managed laundry, and completed weekly grocery shopping.
• Assisted with dressing guidance, grooming, meal preparation, and medication reminders.

• Coordinated shipping schedules to ensure timely deliveries and maintain inventory accuracy.
• Processed and managed shipping documentation, ensuring compliance with regulations and company policies.
• Monitored shipment tracking systems to provide real-time updates on order status for customer inquiries.

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• Checked bills of lading, outgoing package paperwork, and other documentation for accuracy.

• Supervised guest services team to ensure exceptional customer experiences.
• Trained staff on operational procedures and company policies to enhance service delivery.
• Assisted in handling returns and go backs at the end of the night.
• Stock shelves in every department such as apparel, food, sporting area, technology, and more.

• Supervised cash handling procedures to ensure accuracy and compliance with company policies.
• Trained and mentored new cashiers on point-of-sale systems and customer service best practices.
• Resolved customer inquiries and complaints promptly, maintaining high levels of satisfaction and loyalty.
• Conducted regular audits of cash registers.
• Helped customers complete purchases, and locate items.