Graciella DiMaio
WAYNE
Summary
Dynamic and dedicated professional with experience as a Daycare Teacher's Assistant at the Boys and Girls Clubs of Northwest New Jersey. Skilled in child development, creative lesson planning, and fostering supportive learning environments that promote children's social and academic growth. Committed to safety, teamwork, and child well-being. Also experienced as a customer service cashier, with a strong ability to prioritize tasks, support company values, and deliver excellent service. Proven communication and public relations skills that encourage customer loyalty and repeat business.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Daycare Teacher's Assistant
Boys and Girls Clubs of Northwest New Jersey
WAYNE
04.2025 - Current
- Observed and monitored children to identify developmental strengths and target enrichment activities.
- Managed crafts and other hands-on activities to engage kids and promote development.
- Monitored children's progress and behavior, reporting observations to lead teacher.
- Collaborated with other daycare assistants to create a cohesive and supportive team environment.
- Developed and enforced positive strategies to encourage good behavior.
- Communicated effectively with parents and guardians about children's daily activities and progress.
- Monitored children during nap time, ensuring a quiet and restful environment.
- Communicated with parents about daily activities and any concerning behaviors.
- Secured indoor and outdoor premises to protect children.
- Supported children with special needs, adapting activities to meet diverse requirements.
- Guided children in developing basic literacy and math skills through playful learning activities.
- Coordinated outdoor activities that encouraged physical activity and awareness of nature.
- Provided first aid and medication as needed, adhering to health and safety protocols.
- Prepared and served nutritious meals and snacks in accordance with dietary guidelines.
- Recorded child behavior, food, and medication information for supervisors.
- Attended to lunch periods to help children open food packages and monitor activities
- Attended staff meetings and training sessions to improve childcare skills.
- Observed behavioral issues to alert parents or guardians.
- Enforced rules to teach good manners and maintain safe environment.
- Enhanced academic, social and emotional learning with use of structured playtime and unstructured free play.
- Read stories and led educational games to stimulate interest in learning.
- Assisted in planning and preparing materials for art, science, and music activities.
- Facilitated group activities to promote teamwork and social skills among children.
- Maintained clean and organized classroom and play areas to ensure a healthy environment.
- Prepared meals, snacks and refreshments for children according to dietary needs and restrictions.
- Introduced learning activities and imaginative play to teach children to explore.
- Assisted in developing and implementing daily activities that support children's physical, emotional, and intellectual growth.
- Supervised students in classrooms, halls, cafeterias, gymnasiums and field trips.
- Instructed students on usage and care of equipment to prevent injuries.
- Organized classroom spaces to meet students' learning needs and smoothly manage planned activities.
- Planned and supervised games and other recreational activities for students.
- Attended in-services, workshops and seminars.
Customer Service Cashier
Gencarellis Bakery
Waynesboro
05.2022 - Current
- Resolved customer complaints in a professional manner.
- Stocked shelves, racks, cases, bins, and tables with new or transferred merchandise.
- Complied with all health and safety regulations while performing job duties.
- Adhered to company policies concerning returns, exchanges, and refunds, including proper documentation completion.
- Operated cash registers to process payments for goods and services.
- Assisted customers with locating merchandise within the store.
- Informed customers about product pricing and answered questions regarding products and services available in the store.
- Verified that all coupons were valid prior to processing them into the system.
- Followed established loss prevention procedures when dealing with suspicious customers or activities.
- Answered incoming phone calls from customers regarding product availability or store locations.
- Organized items purchased by customers according to their type or size for easy retrieval during checkout.
- Assisted co-workers with tasks as needed to ensure smooth operations of the store.
- Greeted customers and provided friendly customer service.
- Ensured that all areas of the retail floor were properly stocked throughout each shift.
- Provided excellent customer service by helping customers locate items they were looking for.
- Maintained cleanliness of the checkout area by sweeping floors, emptying trash cans.
- Received payment by cash, check, credit cards, vouchers or automatic debits.
- Processed credit card transactions accurately and efficiently.
- Processed credit card, EBT and gift certificate payments in electronic computer systems.
- Maintained cleanliness and presentation of stock room and production floor.
- Bagged, boxed or gift-wrapped sold merchandise per customer's request.
- Greeted customers and responded to informational requests.
- Handled customer complaints and concerns promptly, escalating complex issues to direct supervisor for quick resolution.
- Refilled and rotated items on shelves to maintain well-stocked inventory.
- Built loyal clientele through friendly interactions and consistent appreciation.
- Collected credit card and cash payments to complete transactions for customer orders.
- Informed customers of in-store promotions or pricing specials.
- Addressed customer questions and concerns regarding products and services.
- Greeted customers promptly and responded to questions.
- Welcomed customers, offering assistance to help find store items.
- Trained and mentored new cashiers to maximize performance with skilled, efficient and knowledgeable team members.
Education
High School Diploma -
Mary Help of Christians Academy
North Haledon, NJ06-2025
Skills
- Child development
- Customer service
- Effective communication
- Conflict resolution
- Classroom management
- Team collaboration
- First aid
- Creative lesson planning
- Early childhood development
- Safety and supervision
- Child assessment
- Social and academic development
- Educational concept explanations
- Structured activity planning
- Activities planning
- Special needs care
- Cleaning and sanitizing
- Early education
- Activity planning
- CPR training
- Activities leadership
- Care planning
- Health and safety
- Teamwork and collaboration
- Adaptability and flexibility
- Relationship building
- Multitasking
- Organizational and planning skills
- Task prioritization
- Problem-solving aptitude
- Strong work ethic and dependable
- Problem-solving
- Encouraging participation and inclusivity
Affiliations
- Babysitter
- Catechist
Languages
Italian
Limited
Accomplishments
- American Association of Teachers of Italian
- Mu Alpha Theta
- President's Award for Educational Excellence
Certification
- CPR
Interests
- Cooking
- Helping others
- Meeting new people
- Traveling
- Trying new things
- Health and exercise
Timeline
Daycare Teacher's Assistant
Boys and Girls Clubs of Northwest New Jersey
04.2025 - Current
Customer Service Cashier
Gencarellis Bakery
05.2022 - Current
High School Diploma -
Mary Help of Christians Academy
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