Graciella Romero
Benicia,CA
Summary
Experienced healthcare professional with a strong focus on patient care, critical thinking, and communication. Collaborative team player dedicated to achieving optimal patient outcomes. Known for reliability and flexibility in providing efficient and compassionate care in dynamic environments. Equipped with expertise in medical procedures, patient assessments, and care coordination
RN # 95380979
Overview
15
15
years of professional experience
1
1
Certification
Work History
Psychiatric ICU Registered Nurse
Adventist Health Hospital
09.2024 - Current
- Prioritize nursing interventions based on patients' acuity levels and individual needs.
- Complete thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to hospital policy while closely monitoring for side effects or adverse reactions requiring intervention.
- Address challenging patient situations using de-escalation techniques, crisis intervention strategies, and therapeutic communication skills.
- Contributed to interdisciplinary team meetings by presenting relevant clinical data about patients'' progress toward reaching established goals of care.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
Receptionist / Insurance Processor
Andy Duong D.D.S.
03.2020 - 08.2021
- Served visitors by greeting, welcoming, and directing to appropriate personnel
- Provided support to team members by making copies, sending faxes, organizing documents, and rearranging schedules
- Maintained and updated client insurance records
- Scheduled and confirmed appointments
- Processed payments and updated accounts to reflect balance changes
- Ensured cleanliness and organization of the reception area to maintain a professional atmosphere
Director of Social Services
Greenridge Senior Care
10.2016 - 02.2020
- Maximized productivity of the Social Services department by optimizing staffing requirements, reducing from two individuals to one for a 60-bed facility
- Managed resident admissions, discharge, and referrals to other facilities, home health agencies, and hospice based on resident and family needs, preferences, and resources
- Creating a supportive environment for patients and families, offering valuable guidance
- Enhanced collaboration by bridging gaps in communication between patients, attending physicians, and interdisciplinary team members
- Provided care with cultural awareness
- Provided comprehensive support to patients as they navigated the Medi-Cal application process
- Organized collaborative care conferences with participation from patients, families, and interdisciplinary team members
- Managed coordination efforts for maintaining auditory, visual, and physical services
Certified Nursing Assistant & Medical Supply Manager
Greenridge Senior Care
04.2014 - 10.2016
- Fostered relationships with patients, caregivers, and healthcare teams to achieve individual care plan targets
- Maintained accurate, timely flow of information by completing thorough patient records and updating the healthcare team on patient status
- Supervise & coordinate daily CNA patient assignments
- Streamlined supply chain operations by organizing and monitoring orders and stock levels for medical supplies
- Working with insurance companies, and addressing the specific equipment needs of long-term patients
- Enforced customer service standards and resolved customer problems to uphold quality service
- Answered signal lights, bells, or intercom systems to determine resident needs
Certified Nursing Assistant
Greenridge Senior Care
06.2010 - 04.2014
- Rendered hands-on nursing care under direct RN supervision, adhering to medical center policies and procedures
- Delivering high-quality care to patients at a consistent 7:1 ratio
- Turned and repositioned residents using proper body mechanics to prevent pressure ulcers
- Assisted residents with bathing and dressing to promote personal hygiene
- Conducted routine checks on patient vitals, blood pressure, blood sugar, and heart rate
- Collected specimens, monitored vitals, and maximized patient comfort to maintain an optimal environment.
- Documented activities and recorded information in the EMR system
- Maintained accurate, timely flow of information by completing thorough patient records and updating healthcare team on patient status
- Maintained consistency in patient care by executing detailed opening, closing, and shift change hand off
Education
Bachelor of Science - Nursing
California State University, East Bay
05.2024
Associate of Arts - Liberal Arts: Mathematics & Science
Contra Costa Community College
05.2021
Skills
- Patient and Family Centered Care
- Patient safety-awareness
- Patient assessments
- Recording & Documentation
- Excellent Written & Verbal Communication
- Empathy & Compassion
- Teachable & Approachable
- Teamwork & Collaboration
- Managing multiple tasks
- Works well under pressure
- Microsoft Office Suite
- EPIC - Electronic Health System
Certification
- CA Registered Nurse License BRN, 95380979, 06/06/2024, 12/31/25
- Basic Life Support, 2545414781187, American Heart Association, 01/2024, 01/2026
- Advanced Cardiovascular Life Support, 245404781181, American Heart Association, 01/2024, 01/2026
- ECG & Pharmacology Course, Regional Medical Center, 04/01/2024
- NIH Stroke Scale Test Group A, 04/11/2024
- Child Abuse and Neglect Mandated Reporter Training, California Dept of Social Services, 02/2024
Timeline
Psychiatric ICU Registered Nurse
Adventist Health Hospital
09.2024 - Current
Receptionist / Insurance Processor
Andy Duong D.D.S.
03.2020 - 08.2021
Director of Social Services
Greenridge Senior Care
10.2016 - 02.2020
Certified Nursing Assistant & Medical Supply Manager
Greenridge Senior Care
04.2014 - 10.2016
Certified Nursing Assistant
Greenridge Senior Care
06.2010 - 04.2014
Associate of Arts - Liberal Arts: Mathematics & Science
Contra Costa Community College
- CA Registered Nurse License BRN, 95380979, 06/06/2024, 12/31/25
- Basic Life Support, 2545414781187, American Heart Association, 01/2024, 01/2026
- Advanced Cardiovascular Life Support, 245404781181, American Heart Association, 01/2024, 01/2026
- ECG & Pharmacology Course, Regional Medical Center, 04/01/2024
- NIH Stroke Scale Test Group A, 04/11/2024
- Child Abuse and Neglect Mandated Reporter Training, California Dept of Social Services, 02/2024
Bachelor of Science - Nursing
California State University, East Bay
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