Summary
Overview
Work History
Education
Skills
Timeline
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Gracieuse Joseph

Concord,MA

Summary

Proven to excel in fast-paced environments, I enhanced customer satisfaction at Chili Restaurant by seamlessly integrating cleanliness, hygiene, and cash handling skills. My adaptability and commitment to sanitation standards significantly reduced complaints, showcasing my ability to lead and train teams towards achieving excellence in service and operational efficiency.

Dedicated and bilingual team player with experience working in busy food and beverage environments. Enjoys interacting and working with others.

Developed excellent customer service and teamwork skills in high-paced restaurant environment, seeking to transition into new field. Adept at managing multiple tasks and ensuring quality service under pressure, with strong communication abilities. Looking to leverage these transferrable skills to make positive impact in new role.

Overview

2
2
years of professional experience

Work History

Restaurant Worker

Chili Restaurant
01.2022 - 12.2023
  • Successfully balanced multiple responsibilities simultaneously, including taking orders, serving meals, clearing tables, and attending to guest needs promptly.
  • Provided exceptional customer service during high-volume shifts, maintaining a calm demeanor under pressure.
  • Collaborated with kitchen staff to ensure accuracy of orders, resulting in fewer customer complaints.
  • Handled cash transactions accurately, ensuring proper accounting at the end of each shift.
  • Assisted in maintaining a clean and organized dining area for an enjoyable dining experience.
  • Enhanced customer satisfaction by providing timely and efficient service to restaurant patrons.
  • Maintained health code standards throughout the restaurant by adhering to proper sanitation practices in all areas.
  • Greeted customers at front counter to answer questions and input meal orders into POS system.
  • Trained new employees on restaurant procedures, promoting a cohesive and efficient team environment.

Cleaner

SPSA
02.2022 - 12.2022
  • Cleaned and sanitized bathrooms, kitchens and other similar areas according to established protocols.
  • Enhanced workplace cleanliness by performing thorough daily cleaning tasks, including sweeping, mopping, and dusting.
  • Removed trash, debris and other waste materials from premises.
  • Used time management and efficient cleaning methods to meet deadlines.
  • Maintained a well-organized storage area for cleaning supplies to ensure easy access and efficient use of materials.
  • Confirmed all cleaning tools and equipment were stored properly after use.

Education

High School Diploma -

College Seberna
Haiti
05-2013

Skills

  • Cleanliness and hygiene
  • Cash handling proficiency
  • Adaptability and resilience
  • Food safety
  • Beverage making
  • Sanitation standards compliance

Timeline

Cleaner

SPSA
02.2022 - 12.2022

Restaurant Worker

Chili Restaurant
01.2022 - 12.2023

High School Diploma -

College Seberna

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Gracieuse Joseph