Gracison Goldammer
Sioux Falls,SD
Summary
Strong leadership, training, and communication skills developed in a fast-paced, customer-focused environment. Proven ability to effectively develop team members, implement training programs, and excel in high-pressure sales settings. Skilled in motivating and inspiring teams, with expertise in team coordination, operational management, and creating impactful training initiatives. Seeking to transition into a new field to leverage these transferable skills and drive success.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Trainer
Hotworx 24, Infrared Fitness Studio
05.2022 - Current
- Established clear expectations for desired outcomes at the onset of each course module or workshop session.
- Assessed training program effectiveness on regular basis and improved upon deficient areas.
- Managed recruitment, training and development for highly effective sales team.
- Developed and led group training courses to align with corporate sales and service goals.
Cabana Server
Minnehaha Country Club
06.2022 - 08.2024
- Accommodated special requests, ensuring memorable experiences for each guest.
- Coordinated closely with other departments such as housekeeping or maintenance to address any issues impacting the overall guest experience.
- Managed inventory control, minimizing waste while maintaining adequate stock levels for daily operations.
- Streamlined food and beverage delivery by efficiently coordinating with kitchen staff.
Crew Trainer
Culver's Restaurant
08.2020 - 05.2022
- Trained other employees in customer service, food safety, and performance requirements.
- Taught new team members correct procedures for all areas of operations.
- Studied crew members during work shift to provide feedback and guidance in improving performance.
- Set positive example for team members by providing high-quality, efficient service.
Education
Bachelor of Science - Biology
University of Minnesota
Minneapolis, MN05.2028
High School Diploma -
Harrisburg High School
Harrisburg, SD05.2024
Skills
- Sales team training
- Prospecting strategies
- Employee onboarding
- Negotiation techniques
- Team leadership
- Customer service
- Active listening
- Strong multitasking
- Reliability and punctuality
Certification
- Basic Life Support Certification (BLS)
Timeline
Cabana Server
Minnehaha Country Club
06.2022 - 08.2024
Sales Trainer
Hotworx 24, Infrared Fitness Studio
05.2022 - Current
Crew Trainer
Culver's Restaurant
08.2020 - 05.2022
Bachelor of Science - Biology
University of Minnesota
High School Diploma -
Harrisburg High School
- Basic Life Support Certification (BLS)
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