Summary
Overview
Work History
Education
Skills
Timeline
Generic

Graclyn Smith

Lynn Haven,MI

Summary

Energetic Nurse Aide with 10+ years of experience providing comprehensive support and care to patients. Committed to increasing treatment knowledge through hands-on learning for professional development. Skillful in solving complex problems and staying calm in emergency situations. Expertise in nursing pool/float aide. Always accepting change. Fast paced environment

Proficient and caring nursing team member offering outstanding patient-facing experience. Adept at addressing patient needs with compassionate care and attention to detail. Diligent about maximizing satisfaction, safety and wellness while serving patients of all backgrounds.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

12
12
years of professional experience

Work History

Nursing Assistant

Munson Medical Center
Traverse City, MI
11.2020 - 05.2022
  • Helped patients effectively manage routine bathing, grooming and other hygiene needs.
  • Engaged in housekeeping tasks by replacing linens and cleaning and sanitizing patient rooms.
  • Agreed to take on additional shifts and extra hours during busy periods and holidays to maintain proper staffing and floor coverage.
  • Maximized patient satisfaction by helping individuals carry out personal tasks such as dressing and walking.
  • Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
  • Observed or examined patients to detect symptoms that required medical attention such as bruises or open wounds.
  • Identified and reported unsafe situations to maintain adherence to safety protocols.
  • Reported unusual or urgent circumstances in patients' condition or environment immediately to nurse supervisor.
  • Kept detailed records of nursing assessments, administered treatments and medication, discharge procedures and follow-up care needs.
  • Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
  • Checked patient vitals such as temperature, blood pressure and blood sugar levels.
  • Monitored, tracked and conveyed important patient information to healthcare staff to help optimize treatment planning and care delivery.
  • Transported patients to treatment units and operating rooms by using wheelchairs, stretchers or moveable beds.
  • Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
  • Obtained biological specimens for ordered tests and prepared for laboratory transport.
  • Answered call lights and supported patient comfort and safety by adjusting bed rails and equipment.
  • Wiped down equipment with proper cleaning products after each patient transport to reduce instances of infection.

Home Health Aide

Harbor Care Associates
Traverse City, MI
05.2016 - 01.2021
  • Offered patients and families emotional support and instruction in preparing healthy meals, independent living and adaptation to disability or illness.
  • Traveled to clients' homes to complete healthcare services and promote continuity of care.
  • Provided mobility assistance such as walking and regular exercising.
  • Assisted disabled clients to support independence and well-being.
  • Provided transportation and appointments management.
  • Administered medication as directed by physician.
  • Completed entries in log books, journals and care plans to accurately document and report patient progress.
  • Assisted patients with dressing, grooming and feeding needs, helping to overcome and adapt to mobility restrictions.
  • Coordinated daily medicine schedules and administration to help clients address symptoms and enhance quality of life.
  • Developed rapport to create safe and trusting environment for care.
  • Followed nutritional plans to prepare optimal meals.
  • Administered prescribed medications under direction of physician.
  • Transported clients for medical and personal outings.
  • Improved patients' comfort with massage and application of topical treatments.
  • Provided direct personal care and administrative services to clients.

Food Service Manager

Trinity Services
Kingsley, MI
04.2014 - 06.2016
  • Oversaw training of more than Number team members.
  • Set schedules for Number staff by planning and designating shifts and hours.
  • Maximized quality assurance by completing frequent line checks.
  • Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
  • Verified prepared food met standards for quality and quantity before serving to customers.
  • Reduced health risks and safety hazards by preparing beverage products consistently while creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
  • Maintained compliance with company policies and procedures for food safety, sanitation and quality.
  • Tracked food production levels, meal counts and supply costs.
  • Maintained effective supply levels by monitoring and reordering food stock and dry goods.
  • Reviewed and approved employee schedules and timesheets.
  • Motivated staff to perform at peak efficiency and quality.
  • Oversaw food preparation and monitored safety protocols.

Pharmacy Technician

The Prescription Shop
Honor, MI
02.1998 - 05.2001
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments.
  • Collected co-payments or full payments from customers.
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items.
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications.
  • Communicated with prescribers to verify medication dosages, refill authorizations and patient information.
  • Located and measured medications according to prescription information, making modifications as instructed by pharmacists and providers.
  • Reviewed and verified customer information and insurance provider information.
  • Helped pharmacist clear problematic prescriptions and address customer questions to keep pharmacy efficient.
  • Prepared bills for clients and submitted required paperwork to insurance companies.
  • Counseled customers on medications, appropriate dosage and potential side effects.
  • Answered incoming phone calls and addressed questions from customers and healthcare providers.
  • Processed incoming drug orders by checking deliveries against paperwork and updating computer system.
  • Restocked pharmacy shelves with current merchandise to drive consistent peripheral sales.
  • Maintained proper drug storage procedures, registries and records for controlled drugs.
  • Entered and processed patients' prescriptions into internal system.
  • Counted, measured and compounded medications following standard procedures.
  • Counted and labeled prescriptions with correct item and quantity.
  • Stocked, labeled and inventoried medication to keep accurate records.
  • Calculated dosage, filled prescriptions and prepared prescription labels with absolute accuracy.
  • Assisted pharmacist by filling prescriptions for customers and responding to patient questions regarding prescription and medication-specific issues.
  • Communicated instructions to patients or caregivers about proper use and storage of drugs.
  • Ordered medicines daily to replenish stock and increase inventory in anticipation of need.

Education

Technician - Pharmacy Technician

Hartcourt Learning
Scranton, PA
02.1999

Skills

  • Nutrition and Diet
  • Vital Signs Collection
  • Activities of Daily Living (ADL) Support
  • Emotional and Social Support
  • Surgical Preparation
  • Patient Dressing
  • Seizure Precautions
  • First Aid
  • Personal Care Needs
  • Recording Vital Signs
  • Universal Precautions
  • Patient Care and Safety
  • Monitoring Fluids
  • Grooming and Bathing Assistance
  • Basic Life Support
  • Oral Hygiene
  • Collecting Specimens
  • Positioning Patients
  • Post-Mortem Care
  • Catheter Change and Preparation
  • Sanitizing Surfaces
  • Bed Transfers
  • Care Monitoring
  • Wound Care
  • Foley Catheter Insertion and Removal
  • Blood Sugar Monitoring
  • Pharmacology

Timeline

Nursing Assistant

Munson Medical Center
11.2020 - 05.2022

Home Health Aide

Harbor Care Associates
05.2016 - 01.2021

Food Service Manager

Trinity Services
04.2014 - 06.2016

Pharmacy Technician

The Prescription Shop
02.1998 - 05.2001

Technician - Pharmacy Technician

Hartcourt Learning

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Graclyn Smith