Gracy Johnston
Oshkosh
Summary
Dynamic Bartener with a proven track record at Bladers Dakota Inn, Bar420 & Terrys- excelling in customer service and team leadership. Expert in Bar management, I successfully organized events that significantly boosted customer engagement and profits. Known for fostering a welcoming atmosphere and building strong rapport with patrons. I am a Upbeat, personable, and highly motivated individual with keen ability to adapt quickly to new environments. Excelled in maintaining welcoming atmosphere and streamlined operations. Dedicated to enhancing guest satisfaction through exceptional service and attention to detail.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Bar Manager
Bladers Dakota Inn
06.2024 - 03.2025
- Closed out cash register and prepared cashier report at close of business.
- Created a welcoming atmosphere, fostering a loyal customer base and repeat business.
- Oversaw maintenance tasks for the bar area, ensuring a clean and safe environment for patrons at all times.
- Mentored and trained staff members to ensure exceptional customer service standards.
- Skilled in creating and managing staff schedules with efficiency and timeliness.
- Brining positivity to the workplace and fostering strong teamwork with coworkers
- Successfully organized and executed bar events that boosted costumer engagement and generated strong profits.
Bartender
Bar420
06.2023 - 08.2023
- Excelled as a bartender at Bar420 by consistently creating complex, innovative cocktails that elevated the guest experience and kept customers returning.
- Friendly and approachable demeanor with excellent communication skills
- Building strong rapport with customers
- Able to easily problem solve and work well with creating solutions
Bartender
Terrys Bar & Grill
05.2023 - 08.2023
- Served high customer volumes during special events, nights, and weekends.
- Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
Education
High School Diploma -
UW-Oshkosh
Oshkosh, WISkills
- Customer service
- Team leadership
- Problem-solving
- Staff training
- Bar management
- Responsible alcohol service
- Staff scheduling
- Inventory management
- Guest interaction
Certification
- Licensed Special Ed. Teacher Assistant - 01/15/2024-Ongoing
- CPR/AED/First Aid
- NVCI Certification
- Stop the Bleed Certification
Timeline
Bar Manager
Bladers Dakota Inn
06.2024 - 03.2025
Bartender
Bar420
06.2023 - 08.2023
Bartender
Terrys Bar & Grill
05.2023 - 08.2023
High School Diploma -
UW-Oshkosh
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