Crew Member
Dairy Queen Grill & Chill
Lubbock
06.2024 - 11.2024
- Organized dining room tables with condiments, napkins and other necessities prior to seating guests.
- Answered phone calls promptly to provide accurate information about menu items or prices.
- Maintained an organized work area to ensure efficient operations.
- Resolved customer complaints in a professional manner.
- Provided excellent customer service to maintain a positive atmosphere for guests.
- Answered questions regarding ingredients and preparation techniques to educate customers before placing orders.
- Restocked kitchen supplies including food products and utensils.
- Notified kitchen staff of shortages or special orders, prompting appropriate action and keeping wait times short.
- Warmly greeted visitors to promote great customer service and positive ordering experience.
- Organized and restocked supplies to support operations and team productivity.
- Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.
- Processed cash and credit card payments, promptly returning receipts, coin, bills and payment cards to customers.
- Packaged menu items into bags or trays and placed drink orders into carriers.
- Served food quickly for positive guest experiences.
