Summary
Overview
Work History
Education
Skills
Timeline
Generic

Gracye Burchfield

Murphy,United States

Summary

Executive Assistant skilled at offering high-level administrative support to senior-level staff. Expert in travel management, expense tracking and schedule coordination. Expertly assists executive team using exceptional communication and organizational skills.

Overview

2
2
years of professional experience

Work History

Executive Assistant

Cherokee County Chamber Of Commerce
11.2023 - Current
  • Streamlined executive communication by managing emails, phone calls, and scheduling appointments.
  • Enhanced productivity by organizing travel arrangements and coordinating accommodations for executives.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Improved office efficiency by implementing new filing systems and document management processes.
  • Assisted in development of company policies and procedures, contributing to a more organized work environment.
  • Aided in the recruitment process by screening resumes, scheduling interviews, and assisting with candidate selection.
  • Collaborated on special projects to improve overall business operations within the organization efficiently.
  • Handled payroll processing tasks accurately while maintaining strict adherence to deadlines for timely payments.
  • Developed strong relationships with vendors leading to improved contract terms resulting in cost savings for the company.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Organized and coordinated conferences and monthly meetings.
  • Screened calls and emails and responded accordingly to support executive correspondence.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Answered high volume of phone calls and email inquiries.
  • Filed paperwork and organized computer-based information.
  • Managed mail and both incoming and outgoing correspondence, mail, email and faxes.
  • Created and managed office systems to efficiently deal with documentation.

Patient Care Technician

Erlanger Western Carolina Hospital
03.2023 - 11.2023
  • Enhanced patient satisfaction by providing compassionate and attentive care.
  • Reduced stress for patients and families through effective communication and empathetic support.
  • Assisted nurses with essential tasks, streamlining workflow and increasing efficiency in the healthcare setting.
  • Monitored vital signs and reported changes to nursing staff, ensuring timely medical interventions when necessary.
  • Collaborated with interdisciplinary teams to develop individualized care plans that addressed each patient''s unique needs.
  • Facilitated smooth transitions between shifts by maintaining thorough documentation of patient care activities and observations.
  • Performed blood draws, EKGs, and other diagnostic tests accurately and efficiently for prompt analysis by healthcare professionals.
  • Recognized potential emergencies promptly, initiating appropriate action to stabilize patients until further assistance arrived.
  • Served as a reliable resource for patients'' families, addressing questions or concerns with patience and understanding while maintaining patient confidentiality.
  • Participated in ongoing professional development opportunities to stay current on best practices in patient care technology advancements.
  • Fostered strong relationships with colleagues, contributing to a collaborative work environment that prioritized teamwork among staff members.

Server

Southern Charm
10.2022 - 11.2023
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing reservations and seating arrangements.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Assisted in training new hires, providing guidance on restaurant standards and best practices.
  • Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
  • Supported colleagues during peak hours, fostering a collaborative work environment that enhanced overall productivity levels.
  • Participated in ongoing professional development opportunities to stay current on industry trends and improve service offerings continually.
  • Developed strong rapport with regular customers through genuine hospitality efforts leading to repeat business.
  • Resolved customer complaints promptly and professionally to maintain positive reputation.

Medical Laboratory Assistant

Erlanger Western Carolina Hospital
02.2022 - 03.2023
  • Enhanced laboratory efficiency by streamlining specimen processing and organizing daily workflows.
  • Maintained a clean, safe work environment by following strict laboratory protocols and guidelines.
  • Improved patient care with accurate and timely test results through meticulous attention to detail in sample handling.
  • Increased lab productivity by effectively prioritizing tasks and completing them within designated timeframes.
  • Assisted in the training of new laboratory assistants, providing guidance on best practices and procedures.
  • Contributed to overall team success by consistently meeting performance metrics and maintaining a high standard of work quality.
  • Supported department goals with proficient operation of various lab equipment, including centrifuges, microscopes, and automated analyzers.
  • Promoted patient confidentiality by adhering to HIPAA regulations during all phases of specimen handling and reporting processes.
  • Expedited critical test results by prioritizing samples based on urgency, significantly reducing turnaround times for emergency cases.
  • Optimized inventory management systems for necessary supplies, preventing shortages or delays in testing capabilities.
  • Collaborated with fellow lab assistants to develop more efficient strategies for task completion, increasing overall productivity levels.
  • Streamlined the process for data entry into laboratory information management systems, reducing the potential for human error.
  • Participated in ongoing education and professional development opportunities to stay current with industry advancements and best practices.
  • Recorded and maintained accurate data to facilitate tracking of results.
  • Documented and reported equipment malfunctions to supervisor for fast resolution and maintenance.

Education

Associates - Business Administration/Marketing

Tri County Community College
Murphy, NC
05.2025

Skills

  • Quality Control
  • Technical Support
  • Customer Service
  • Business Writing
  • Invoice Processing
  • Administrative Support
  • Mail Management
  • Social Media Management
  • Strategic Planning
  • Scheduling
  • Office Management
  • Business Administration
  • Meeting planning
  • File Organization

Timeline

Executive Assistant

Cherokee County Chamber Of Commerce
11.2023 - Current

Patient Care Technician

Erlanger Western Carolina Hospital
03.2023 - 11.2023

Server

Southern Charm
10.2022 - 11.2023

Medical Laboratory Assistant

Erlanger Western Carolina Hospital
02.2022 - 03.2023

Associates - Business Administration/Marketing

Tri County Community College

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Gracye Burchfield