Gracyn Jackson
Orange Park,FL
Summary
Dedicated and focused administrative assistant who is hardworking and reliable. Exceptional customer service and strong communication skills. Ability to learn quickly and take ownership of diverse projects. Work well independently or in a team environment. Organized Office Specialist known for high productivity and efficient task completion. Possess specialized skills in document management, data entry, and scheduling coordination. Excel in communication, problem-solving, and time management, ensuring seamless office operations and support.
Overview
9
9
years of professional experience
Work History
Office Specialist - Behavioral Health
Baptist Medical Center South
Jacksonville, FL
06.2024 - Current
- Administrative support for 40 physicians/providers
- Manage patient records
- Manage billing and insurance information
- Manage calendars and correspondence.
- Follow specific guidelines and facility policies related to patient care
- Record patient care activities and observations in medical records
- Act as a liaison between patients, clinical providers and healthcare providers
Hair Stylist
Hair Cuttery
Jacksonville, FL
03.2022 - Current
- Advise clients on suitable cuts, color and treatments
- Service customers with intricate coloring and highlighting techniques
- Stay up to date with latest trends, styles, products and colors
- Conduct opening and closing duties and reconcile cash drawer
Server
Gators Dockside
Jacksonville, FL
04.2020 - 04.2022
- Provide exceptional and friendly service
- Answer guest questions about menu selections and recommend dishes
- Tactfully recommend and up-sell menu items; i.e., appetizers
- Conduct closing duties and reconcile cash drawer
Server
Mr. Chubby's Wings
Jacksonville, FL
03.2018 - 05.2020
- Provide exceptional and friendly service
- Assist in training new servers on guest service expectations
- Answer guest questions about menu selections and recommend dishes
- Conduct closing duties and reconcile cash drawer
Customer Service Associate
The Home Depot
12.2016 - 03.2018
- Process checkout and/or return transactions
- Answered inbound calls and inquiries product inquiries
- Documented online order information
- Scheduled deliveries
- Data entry/input work orders
- Trained other front-end associates
- Conducted closing duties and reconciled cash drawer
Education
Certified Nursing Assistant -
Baptist Health Clinical School
Jacksonville, FL05.2024
Cosmetology License -
Florida State College at Jacksonville
Jacksonville, FL01.2022
Diploma -
Paxon School for Advanced Studies
Jacksonville, FL01.2017
Skills
- Data Entry and Management
- Microsoft Outlook
- Microsoft Word
- Microsoft PowerPoint
- Strong Verbal and Written Proficiency
- Attention to Detail
- Time Management and Prioritization
- Critical Problem Solving
- Confidentiality
Timeline
Office Specialist - Behavioral Health
Baptist Medical Center South
06.2024 - Current
Hair Stylist
Hair Cuttery
03.2022 - Current
Server
Gators Dockside
04.2020 - 04.2022
Server
Mr. Chubby's Wings
03.2018 - 05.2020
Customer Service Associate
The Home Depot
12.2016 - 03.2018
Certified Nursing Assistant -
Baptist Health Clinical School
Cosmetology License -
Florida State College at Jacksonville
Diploma -
Paxon School for Advanced Studies
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