Gracyn Shupp
Willard,OH
Summary
Motivated student in the Social Work program. Hardworking and resourceful individual commended for collaboration, organizational and time management abilities. Committed to developing career path and expanding work experience.
Overview
9
9
years of professional experience
Work History
Internship Student
Board Of Mental Health And Addiction Services
07.2023 - Current
- Interacting and building relationships with community members
- Creating media content for the agency and Mental Health awareness
- Distributing Narcan, information on recovery services available, and Mental Health resources located within the county
- Attending professional meetings addressing the needs of the community
Key Holder
Clothes Mentor
04.2023 - Current
- Enhanced customer experience by providing exceptional service and addressing inquiries promptly.
- Handle customer concerns and complaints in a professional manner
- Communication Skills
- Store managment
Student Receptionist
The Ohio State University
08.2022 - Current
- Enhanced office efficiency by managing multiple phone lines and directing calls to appropriate staff members.
- Ensured a welcoming environment for visitors by maintaining a clean and organized reception area.
- Coordinations with faculty and students to ensure students' needs are being met
- Providing educational and engaging tours for future students and their families
Patient Access Representative
Fisher Titus
07.2019 - 04.2020
- Adaptability to changing circumstances and stressful situations in the ED
- Escorted patients to the appropriate location in the hospital
- Strengthened overall patient experience with empathetic communication and thorough explanations of insurance benefits and coverage.
- Maintained databases of patient records
Assistant Manager
New London Reservoir Campground
04.2017 - 10.2019
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Assisted with activities and events
- Developed strong working relationships with staff, fostering a positive work environment.
- Maintained a clean campground
Sub Maker
Subway
05.2015 - 04.2017
- Maintained a clean and organized workspace, ensuring all food was prepared in a sanitary environment.
- Developed strong knowledge of menu items and ingredients to better assist customers with dietary restrictions or allergies.
- Built loyal customer base through friendly interactions and consistently delicious subs.
- Collaborated with team members to ensure smooth workflow and timely order fulfillment.
Education
Bachelors - Social Work
Ohio State University
Mansfield, OH05.2024
Associate of Arts -
Ohio State University
Mansfield, OH05.2023
High School Diploma -
New London High School
New London, OH06.2018
Skills
- Adaptability
- Media Preparation / use
- Advocacy
- Cultural Competence
- Complaint Skills
- Critical thinking
- Communication
- Time management
Volunteer Experience
- Ending the Silence Program (NAMI)
- Suicide Prevention 5k annually
- Sparking the Conversation - guest speaker
- 2018 Huron County Honors Trip
Timeline
Internship Student
Board Of Mental Health And Addiction Services
07.2023 - Current
Key Holder
Clothes Mentor
04.2023 - Current
Student Receptionist
The Ohio State University
08.2022 - Current
Patient Access Representative
Fisher Titus
07.2019 - 04.2020
Assistant Manager
New London Reservoir Campground
04.2017 - 10.2019
Sub Maker
Subway
05.2015 - 04.2017
Bachelors - Social Work
Ohio State University
Associate of Arts -
Ohio State University
High School Diploma -
New London High School
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