There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Overview
22
22
years of professional experience
Work History
Call Center
John Peter Smith Hospital
Fort Worth
01.1999 - 01.2010
Provides eligibility screening and assessment, collects, and maintains accurate and detailed records
Coordinates and monitors all aspects of service delivery including intake, assessment, recommendations on housing stabilization, treatment planning, group work, advocacy, and liaison with other community agencies
Documents service delivery and maintains accurate and timely documentation by entering information into Epic either in real time or 48 hours of activity including monitoring and documenting progress and outcomes and maintaining responsibility for consumer confidentiality
Conducts comprehensive assessments to collect financial, environmental, psychosocial, employment, educational, housing and health information as appropriate to develop an Individual Service Plan
Tracks intake contact and temporary financial assistance in the tracking system in a timely and accurate manner
Ensures all Leverage counseling techniques like motivational interviewing, active engagement, collaborative problem solving and good contact, to help callers in crisis identify and resolve personal, social and interpersonal concerns.
Enrollment and Eligibility Team Lead
John Peter Smith Hospital
Fort Worth
11.2010 - 11.2015
Advocate for and provide adequate community-based services that are directly related to the family’s goals, while teaching family members to meet these needs on their own
Provide a range of clinical, concrete, and community-based services to the client and family members that are consistent with the family’s values, learning styles, lifestyle, circumstances, and culture acting as the primary contact for the state
Utilized strong written and oral skills to provide weekly written reports providing updates regarding assessments assigned assessments completed, and any service delivery issues.
FWCC (COVID Assignment)
John Peter Smith Hospital
Fort Worth
03.2020 - 07.2020
Screens, assesses, triages and provides telephonic crisis intervention/de-escalation, risk assessments and referrals to assist in crisis in assessing member needs with mental illness, developmental disabilities or substance abuse and collaboratively determining an immediate course of action
Utilize assessment information and community resources to develop a care plan to address objectives and goals as identified during assessment and provide information and/or linkage and referral to services
Provide crisis intervention services, screening and consultation and support member access to appropriate quality and cost effective care
Maintain knowledge of DSM V diagnosis, inpatient psychiatric treatment protocols, brief therapy and chemical intervention protocols and skills, medical models, and psychotropic medications
Leverage counseling techniques like motivational interviewing, active engagement, collaborative problem solving and good contact, to help callers in crisis identify and resolve personal, social and interpersonal concerns.
Crisis Counselor
Pecan Valley
Granbury
07.2020 - 06.2021
Administer CANS/ANSA; Columbia Suicide Risk Assessment; SAD Person; PHQ; PTSD rating scale; substance abuse questionnaire, short mood and feeling questionnaire and other evidenced-based behavioral health assessments
Complete Biopsychosocial Assessments and Individualized Treatment Plans (Treatment Plan updates) in collaboration with consumer, family and or caregiver
Screen, evaluate, and make recommendations for quality service delivery to consumers utilizing evidenced-based treatment (CBT, DBT, MI, SFT, Family Systems, Structural Family Therapy, and similar modalities)
Conduct individual and family therapy sessions to assist consumers and families with increasing stability, decreasing risk factors, and crisis prevention
Coordinate care utilizing a Whole Health Model (Emotional/Psychological, Medical, Educational, Recreational, Social/Leisure, Academic)
Monitor treatment plan and ensure that it is implemented for children with developmental delays and pregnant teens
Utilized strong written skills to complete progress & non-billable notes for all sessions within 72-hours of contact
Used strong written skills to complete Discharge Summaries, and other QA related tasks/documents promptly for all consumers on caseload
Assessments within 48 hours of referral
Assess high-risk client needs, offer diagnostic impression(s) using clinical skills and DSM-IV, and refer to appropriate community resources and advocate.
Case Management
John Peter Smith Hospital
Fort Worth
11.2021
As an OPC case manager coordinator, I work closely with healthcare facilities, such as hospitals and clinics, to provide patients who have mental illness with mental health placement
Second Year Social Work Intern/ Volunteer
John Peter Smith Hospital
Fort Worth
08.2020
Co-facilitated community assessments and town-hall meetings with on-staff organizers in neighborhoods to obtain a consensus on community issues
Constructed a comprehensive manual for the following social work intern providing detailed explanations of expected tasks and responsibilities.
First Year Social Work Intern
Presbyterian Night Shelter
08.2019 - 05.2020
Provided individual case management services to clients in the Women’s Transition Center by collaborating with clients in developing a treatment plan, reviewed and documented client's weekly progression concerning treatment plan with detail notes, and weekly reports to superior
Monitored and assisted with the tracking and management of new client enrollment, update changes in client’s data, client assessment risks, and services rendered by Community Ministries
Designed, conducted qualitative and quantitative evaluations, and prepared a statistical report, data narratives
Identified trends in responses to assess the effectiveness of the Women’s Transition Center and provided recommendations based upon collected data and presented to on-staff Case Manager and Community Ministries Program Director weekly.
Qualified Mental Health Professional
08.2021
Provided intensive in-home intervention services for families in specific life and behavioral health areas with clients, ages ranging in age that are at high risk for domestic removal.
Certification
Lean Sigma Yellow belt JPS -
Lean Sigma White Belt JPS
Licensed Chemical Dependency-I
Affiliations
National Association of Black Social Workers (NABSW)
Sigma Gamma Rho Sorority
National Association of Social Workers
Fort Worth Association of Federated Women’s Clubs
Sophisticated Ladies In Progress Christian Sorority IncSuccessful Black Social Workers
Timeline
Case Management - John Peter Smith Hospital
11.2021
Qualified Mental Health Professional -
08.2021
Second Year Social Work Intern/ Volunteer - John Peter Smith Hospital
08.2020
Crisis Counselor - Pecan Valley
07.2020 - 06.2021
FWCC (COVID Assignment) - John Peter Smith Hospital
03.2020 - 07.2020
First Year Social Work Intern - Presbyterian Night Shelter
08.2019 - 05.2020
Enrollment and Eligibility Team Lead - John Peter Smith Hospital
Registered Medical Assistant at John Peter Smith Hospital (Behavioral Health)Registered Medical Assistant at John Peter Smith Hospital (Behavioral Health)
Transition to Practice/Capstone – Operating Room at John Peter Smith HospitalTransition to Practice/Capstone – Operating Room at John Peter Smith Hospital
Registered Nurse Adult/Adolescent Behavioral Unit at John Peter Smith HospitalRegistered Nurse Adult/Adolescent Behavioral Unit at John Peter Smith Hospital