Grafton Wiley

• Provided administrative oversight for security operations, ensuring proper documentation and compliance with internal standards.
• Created and maintained detailed reports to track team performance, incidents, and operational improvements.
• Collaborated with business partner to ensure efficient workflows and adherence to regulatory guidelines.
• Mitigated operational challenges through clear communication and analytical methods.

• Ensured precise record-keeping and documentation of electrical projects for compliance with industry standards.

• Communicated technical details clearly to clients, ensuring their understanding and satisfaction.

• Identified areas for process improvement and suggested actionable solutions to enhance efficiency.

• Spearheaded workflow optimization, managing multiple tasks to ensure timely and accurate execution of operations.

• Oversaw record-keeping and reporting processes for staff performance and financial outcomes.

• Managed compliance with local regulations, ensuring the organization met all operational and administrative standards.

• Compiled, tracked, and analyzed data reports for security operations, enhancing performance and compliance.

• Ensured proper application of company policies and regulatory guidelines to daily workflows.

• Conducted performance reviews and implemented productivity strategies to align with organizational goals.

• Updated frequencies and cryptographic codes, maintaining currency on required protocols.
• Managed and routed air-to-ground and ground-to-air traffic, radio messages and communications for dispatchers, pilots, air traffic controllers and other authorized agents.
• Tested radio equipment and adjusted frequencies as necessary to ensure clear communication.
• Organized and maintained an inventory system for all equipment used by platoon personnel while performing their duties.