Graham Clark
110 W. Cityline Dr. Apt 3013,Texas
Summary
Overview
11
11
years of professional experience
Work History
Underwriting Service Assistant
State Farm
03.2021 - Current
- Auto Cross-trained
- Diversity and Inclusion committee
- Work direction coordinator
- Processed policy changes promptly, resulting in increased customer satisfaction and retention rates.
Operations Associate
Ann Clark State Farm
06.2013 - 02.2021
- Organized and maintained consumer data sets using most of the major data entry systems and databases.
- Devised and implemented reliable data management procedures to enable usability and security of consumer data.
- Ported consumer and administrative data and adapted our procedures based on quarterly policy changes and database reorganization decisions.
- Educated and trained both colleagues and supervisors on the efficient use of data systems.
- Collected, arranged, and input information into the Salesforce database system.
Education
Bachelor of Arts - History
Florida Gulf Coast University
Fort Myers, FL12.2019
Skills
- 0620 - Adjuster – All lines FL
- 0440 – Customer Representative FL
- Attention to Detail
- Team-player who can also work independently
- Decisiveness
- Critical thinking
Timeline
Underwriting Service Assistant
State Farm
03.2021 - Current
Operations Associate
Ann Clark State Farm
06.2013 - 02.2021
Bachelor of Arts - History
Florida Gulf Coast University
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