Graham Gaebelein George
Al Wakra,Doha
Summary
Senior Instrument Technician with extensive experience at NATIONAL ENERGY SERVICES REUNITED, specializing in advanced technical troubleshooting and process control optimization. Demonstrated ability to enhance operational efficiency through precise instrument calibration and maintenance. Proven leadership in team management to ensure compliance with industry standards and safety protocols. Committed to delivering expert solutions that drive performance improvements.
Overview
19
19
years of professional experience
1
1
Certification
Work History
Senior Instrument Technician
NATIONAL ENERGY SERVICES REUNITED
Doha, Qatar
10.2021 - Current
- Managed Instrumentation Department as Senior Supervisor, training technicians for onshore and offshore operations.
- Developed procedures for instrument testing and calibration processes to enhance efficiency.
- Provided expert solutions for technical issues in data acquisition hardware and software.
- Collaborated with engineering team on system upgrades and modifications to improve performance.
- Ensured compliance with safety regulations and industry standards throughout operations.
- Executed preventive maintenance and repairs of instruments and related systems.
- Documented maintenance activities in alignment with company protocols for accountability.
Instrument Technician I, II & III
NATIONAL ENERGY SERVICES REUNITED
06.2011 - 09.2021
- Calibrated and maintained various instrumentation systems for CT, nitrogen, pumping, and cementing operations
- Maintain documentation such as pre-job reports, post-job reports, manufacturer/OEM documents, and calibration certificates for all equipment and sensors.
- Responsible for maintaining a record of all equipment, sensors, and spare parts list.
- Perform periodic and preventive maintenance on all IT equipment, and prepare it for any onshore or offshore jobs.
- Trained junior technicians on safety protocols and maintenance procedures
- Expert in making up ANTECH, Hunting, and Global Dynamics Cablehead to perform E-Line jobs with coiled tubing, and production logging tools.
- Performed E-Line cable injection onto coiled tubing using the CTES cable injection unit and made up the surface pack-off in the reel core end
- Knowledge in checking the insulation, continuity, and resistance of the E-Line cable
- Expert knowledge in working and troubleshooting data acquisition hardware, such as Orion, Lime Instruments, MEDCO, Steward & Stevenson, Serva, and Contrec, as well as their respective software, including Orion 8, OrionNet, Cerberus, Lime DataVan, DART for CT, and Serva and T4A for Serva cementing units, and S&S software for pumping.
- Expert knowledge in working, maintenance, and troubleshooting of specialized equipment for CT, like DMS (Depth Measuring System) and CT DOG (Diameter & Ovality Gauge)
- Knowledge in the working and maintenance of VARIAN Helium Leak Tester and PHD-4 Heli Test equipment used for helium leak detection.
- Attended various coiled tubing jobs, such as E-line jobs for production logging, perforation, acid stimulation, descaling, cement plug and packer setting via CT, milling jobs, tubing cuts, and DST in both onshore and offshore with clients like Qatar Energy LNG, Shell, QPD, OXY, Wintershall, Maersk, NOC, Ras Gas, and Qatar Gas.
- Responsible for assisting the engineer in completing the post-job report
- OPITO-based training certificates in H2S & BA, TBOSIET, HUET, sea survival, Basic First Aid, and NORM Safety Awareness.
IT Service Desk (HelpDesk) Consultant
VERIZON DATA SERVICES INDIA
Chennai, Tamil Nadu
08.2010 - 01.2011
- Helpdesk support for Verizon employees on servers, laptops, desktops, and printers.
- Support issues relating to mainframe, networking, hardware, software, and OS.
- Trained to support customers in the US, EMEA, Asia-Pacific, wholesale, and retail.
- Advising customers on policy and procedures for non-technical issues.
- Securing and maintaining highly secured information of the company.
- Plan, review, and provide timely service after evaluating requirements.
Contractor for VERIZON
SUTHERLAND GLOBAL SERVICES
Chennai, Tamil Nadu
06.2009 - 07.2010
Resolution Specialist for DELL Laptops
SUTHERLAND GLOBAL SERVICES
Chennai, Tamil Nadu
02.2008 - 06.2009
- Supervised a team of 15 entry-level members, providing practical training and guidance.
- Executed action plans to achieve weekly and monthly targets for the team.
- Conducted training sessions on new products, releases, and updates.
- Identified and reported outages or recurring issues, ensuring prompt resolution.
- Researched permanent solutions for both new and common issues encountered.
- Facilitated daily team meetings to share updates and foster collaboration.
- Monitored and evaluated member capabilities and responsibilities consistently.
- Collected and reviewed daily reports to assess team performance.
Resolution Expert for DELL Laptops
SUTHERLAND GLOBAL SERVICES
Chennai, Tamil Nadu
12.2007 - 02.2008
- Resolved issues for Dell laptop end users, ensuring effective solutions.
- Facilitated troubleshooting by liaising with support to prevent issue recurrence.
- Addressed unresolved problems escalated by first-level support efficiently.
- Trained first-level support on executing quick fixes during calls.
Technical Support Executive for DELL Laptops
SUTHERLAND GLOBAL SERVICES
Chennai, Tamil Nadu
01.2007 - 12.2007
- Provided remote support for customer issues related to Dell software and operating systems.
- Identified root causes of hardware issues on Dell laptops.
- Guided customers through troubleshooting steps to expedite resolutions.
- Ensured efficient fixes or coordinated hardware replacements for laptops.
- Performed operating system and software reinstalls as necessary.
- Escalated high-priority issues to second-level support for timely resolution.
Education
Bachelor of Engineering Technology - Information Technology
Sri Manakula Vinayagar Engineering College
Pondicherry, Tamil Nadu, India04-2005
Higher Secondary Certificate -
St. Paul’s Matriculation Higher Secondary School
Neyveli, Tamil Nadu, India04-2001
Secondary School Certificate -
St. Paul’s Matriculation Higher Secondary School
Neyveli, Tamil Nadu, India04-1999
Skills
- Team leadership
- Data acquisition systems design and installation
- Advanced technical troubleshooting and problem-solving
- Process control optimization and hazardous area classification
- Asset and equipment management
- Instrument calibration and maintenance
- Quality assurance and quality control
- Quality and safety compliance according to oilfield industry standards
Certification
- Age: 41
- Date of birth: March 18, 1984
- Qatar ID: 28435635870
- Passport number: R7293501
- Blood group: A+
- Gender: Male
- Nationality: Indian
- Religion: Christian
Languages
Malayalam
First Language
Tamil
Proficient (C2)
C2
Hindi
Advanced (C1)
C1
English
Proficient (C2)
C2
Disclaimer
I hereby declare that the information provided are true to the best of my knowledge.
Timeline
Senior Instrument Technician
NATIONAL ENERGY SERVICES REUNITED
10.2021 - Current
Instrument Technician I, II & III
NATIONAL ENERGY SERVICES REUNITED
06.2011 - 09.2021
IT Service Desk (HelpDesk) Consultant
VERIZON DATA SERVICES INDIA
08.2010 - 01.2011
Contractor for VERIZON
SUTHERLAND GLOBAL SERVICES
06.2009 - 07.2010
Resolution Specialist for DELL Laptops
SUTHERLAND GLOBAL SERVICES
02.2008 - 06.2009
Resolution Expert for DELL Laptops
SUTHERLAND GLOBAL SERVICES
12.2007 - 02.2008
Technical Support Executive for DELL Laptops
SUTHERLAND GLOBAL SERVICES
01.2007 - 12.2007
Bachelor of Engineering Technology - Information Technology
Sri Manakula Vinayagar Engineering College
Higher Secondary Certificate -
St. Paul’s Matriculation Higher Secondary School
Secondary School Certificate -
St. Paul’s Matriculation Higher Secondary School