Open To Work
Graham Heiliger
St Charles,IL
Work Preference
Summary
Dedicated and organized team member with strengths in bilingual communication and customer service. Experience in supporting community initiatives and ensuring operational readiness; ready to make a positive impact in any role.
Overview
1
1
Certification
1
1
year of professional experience
Work History
Intern
Bartlett Police Department, Hanover Park Fire Department and Hanover Township Emergency Services
Bartlett, IL
06.2026 - Current
- Observed and supported police procedures, enhancing understanding of law enforcement protocols.
- Participated in community outreach initiatives, promoting public safety awareness among residents.
- Collaborated with team members to maintain equipment readiness for emergency services.
- Shadowed experienced personnel during incident responses, learning best practices for effective communication.
- Engaged in training sessions focused on first aid and emergency medical services operations.
- Documented incidents and activities, improving reporting accuracy and attention to detail skills.
- Gained valuable experience working within a specific industry, applying learned concepts directly into relevant work situations.
- Analyzed problems and worked with teams to develop solutions.
Crew Member
Emagine Entertainment
Batavia, IL
05.2025 - 06.2026
- Delivered exceptional customer service in fast-paced environment, ensuring guest satisfaction and repeat business.
- Operated POS system efficiently, processing transactions and handling cash accurately.
- Collaborated with team members to maintain cleanliness and organization throughout the venue.
- Assisted in inventory management, restocking supplies and monitoring stock levels for optimal operations.
- Operated ticketing system to facilitate customer transactions efficiently.
- Assisted patrons with inquiries and provided exceptional customer service.
- Cleaned and sanitized assigned areas following safety protocols.
- Operated cleaning equipment, including vacuums and floor scrubbers, efficiently.
- Ensured compliance with health and safety regulations in all cleaning tasks.
Education
High School Diploma -
St. Charles East
Saint Charles, IL05-2027
Skills
- Bilingual in Spanish and English
- Teamwork and collaboration
- Quick learner
- Problem-solving
- Customer service
- Multitasking and organization
Certification
- Certified Mandated Reporter
- Illinois Food Handler Training - 5/31/2027
Languages
English
Native or Bilingual
Spanish
Full Professional
Interests
- Backpacking and Hiking
- Music
- Avid Reader
- Team Sports
Timeline
Intern
Bartlett Police Department, Hanover Park Fire Department and Hanover Township Emergency Services
06.2026 - Current
Crew Member
Emagine Entertainment
05.2025 - 06.2026
High School Diploma -
St. Charles East