Graham Kawula
Moscow,ID
Summary
I am a recent graduate of the University of Idaho, where I earned my Bachelor’s degree in Finance. I am passionate about entering the tech sales field as a Sales Development Representative and aim to leverage my financial expertise, customer service excellence, and leadership experience to help innovative companies thrive.
With over a decade of experience in leadership and client-facing roles within dynamic hospitality environments and financial operations, I have developed a strong ability to connect with customers, manage accounts, and solve problems in fast-paced settings. I am now applying that energy to the tech industry, where I am eager to contribute to a high-performing sales team, generate leads, and assist prospects in finding solutions that provide real value.
I am actively seeking SDR opportunities in SaaS, fintech, or other fast-paced tech environments. I thrive in client-focused, competitive work environments and am committed to continuous learning, bringing determination, enthusiasm, and a coachable spirit to every opportunity.
Overview
14
14
years of professional experience
Work History
Financial Administrator
Anabranch Solutions
Asotin, WA
04.2023 - 03.2025
- Managed QuickBooks accounts, reconciliations, and expense tracking for precise financial oversight.
- Led client billing and invoice processing to facilitate timely payments.
- Supported leadership in quarterly financial reporting and year-end tax preparation.
- Collaborated with owners to improve back-office efficiency during rapid growth phases.
- Monitored changes in laws regarding taxes, regulations, and insurance policies to ensure compliance.
- Conducted financial analysis and crafted reports for business owners' strategic decisions.
- Trained staff on effective use of accounting software applications.
Server
The Breakfast Club
Moscow, ID
05.2021 - 02.2025
- Delivered exceptional customer service in high-pressure dining environment.
- Trained new servers to enhance team performance and efficiency.
- Leveraged extensive experience to support new hires in adapting to restaurant operations.
Assistant General Manager
T-Bar Après Bar, Vail Resorts
Breckenridge, CO
01.2019 - 05.2020
- Ensured operational efficiency by managing scheduling, payroll, inventory, and financial reporting.
- Supervised teams to deliver exceptional hospitality services.
- Led guest satisfaction initiatives that enhanced overall experience.
- Mentored staff in high-volume environments to improve service delivery.
- Maintained accurate records of employee attendance and sales figures.
- Identified cost-saving opportunities to optimize operations.
General Manager & Lead Trainer
Smashburger
Dillon, CO
05.2014 - 01.2019
- Opened 23 new restaurants globally, training staff and managers for operational excellence.
- Oversaw daily operations, driving team development and improving financial performance.
- Managed inventory levels to ensure adequate supplies while reducing waste.
- Conducted payroll processing and developed budgeting activities to streamline administrative tasks.
- Established systems that enhanced accountability and improved operational efficiency.
- Monitored daily financial transactions and prepared weekly management reports.
- Developed operational policies and procedures to maintain quality control and safety standards.
Lead Banquet Server
The Great Room at Top of the Hill
Chapel Hill, NC
07.2012 - 05.2014
- Trained service staff to align with company standards effectively.
- Addressed staffing needs by recruiting personnel and scheduling shifts proactively.
- Supervised banquet staff to ensure consistent quality of service.
- Maintained professional appearance during all events to represent company image.
- Organized catering equipment before each event for optimal cleanliness and functionality.
Server
Selwyn Ave. Pub
Charlotte, NC
10.2010 - 06.2012
- Performed opening and closing duties such as setting up the dining area, restocking supplies.
- Responded efficiently to guest inquiries and complaints in a professional manner.
- Assisted in training new servers.
Education
Bachelor of Science - Finance
University of Idaho
Moscow, ID05-2025
Skills
- Exceptional communication and interpersonal skills
- Social selling
- Leadership and development
- Time Management & Self-Motivation
- QuickBooks & Microsoft Office Proficiency
- Persuasion skills
- Relationship Building & Networking
Job Preferences
Sales Development Representative (SDR), Business Development Representative (BDR), Tech Sales, SaaS, Fintech, Cloud, Software, AI, emerging tech
Career Goals
Aspiring Tech Sales Professional | Recent Finance Graduate | Client-Focused | Sales Development Representative (SDR) Role Pursuer. I’m passionate about breaking into tech sales as a Sales Development Representative (SDR) and bringing my combination of financial acumen, customer service excellence, and leadership experience to help innovative companies grow. With over a decade of experience in leadership and client-facing roles in dynamic hospitality environments and financial operations, I’ve developed a strong ability to connect with customers, manage accounts, and problem-solve in fast-paced settings. I'm now channeling that energy into the tech world, where I'm eager to contribute to a high-performing sales team, generate pipeline, and help prospects find solutions that deliver real value. Actively seeking SDR opportunities in SaaS, fintech, or other fast-paced tech environments. I thrive in client-focused, high-growth teams. Committed to continuous learning and bringing grit, energy, and coachability to every opportunity.
Accomplishments
- Achieved dean's list honors in 4 semesters at the University of Idaho.
- 2-time All-State lacrosse goalie.
- Tony Cullen Memorial Scholarship - recognizes exemplary sportsmanship and leadership.
References
References available upon request.
Timeline
Financial Administrator
Anabranch Solutions
04.2023 - 03.2025
Server
The Breakfast Club
05.2021 - 02.2025
Assistant General Manager
T-Bar Après Bar, Vail Resorts
01.2019 - 05.2020
General Manager & Lead Trainer
Smashburger
05.2014 - 01.2019
Lead Banquet Server
The Great Room at Top of the Hill
07.2012 - 05.2014
Server
Selwyn Ave. Pub
10.2010 - 06.2012
Bachelor of Science - Finance
University of Idaho
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