Graham Lipps
Atlanta,GA
Summary
Results-driven professional with comprehensive experience in account management, focusing on building strong client relationships and driving business growth. Experience with negotiating contracts, resolving client issues, and aligning services with client needs. Proven success in fostering team collaboration and adapting to dynamic environments, showcasing excellent communication and problem-solving skills.
Overview
4
4
years of professional experience
Work History
Account Manager
TEKsystems
07.2022 - Current
- Manage Communications, Media, and Entertainment client portfolio (Warner Bros Discovery, AT&T, and Southern Company).
- Build client relationships with key technology stakeholders to drive new business and maintain current contracts. Helping stakeholders navigate capital and operational expenses through for global product launches and cloud solutions.
- Collaborate with stakeholders to define use cases
- Promote technical efficiencies by leveraging partnerships with AWS, GCP, Snowflake, ServiceNow, and Microsoft Azure
Account Manager
APEX Systems
03.2022 - 06.2022
- Manage client relationships and drive new business development to help increase revenue in within the HealthCare portfolio. (Kaiser Permanente & Cottage Health)
- Helping stakeholders navigate capital investments and operational budgets
- Provide industry expertise to drive technical outcomes to help improve customer/patient experience.
- Established clear communication channels between clients and internal teams, ensuring seamless project execution.
Technical Recruiter
APEX Systems
08.2021 - 02.2022
- Initiate recruitment strategies for specific tech-based skill sets across various industries (media, finance, hospitality, and healthcare)
- Conduct candidate screenings, salary negotiations, and extend job offers
- Utilize professional network, job boards, and internal database to source qualified candidates
- Prioritize tasks to meet individual and team goals
Sales Manager
Adelfia Insurance
08.2020 - 06.2021
- Licensed Insurance Broker specializing in commercial insurance (B2B sales)
- Quote and finalize insurance proposals
- Lead cold outreach and prioritize accounts
- Process inbound calls/leads and respond to drip campaigns
- Work closely with customer service to ensure documents are signed and sent to customers
Education
Bachelor of Science - Economics
University of Oregon
Eugene, OR06-2020
Skills
-Microsoft Office
-MS Excel
-Salesforce
-AWS Cloud Economics Certification
-Sales
-Communication
-Team collaboration
Timeline
Account Manager
TEKsystems
07.2022 - Current
Account Manager
APEX Systems
03.2022 - 06.2022
Technical Recruiter
APEX Systems
08.2021 - 02.2022
Sales Manager
Adelfia Insurance
08.2020 - 06.2021
Bachelor of Science - Economics
University of Oregon
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