Summary
Overview
Work History
Education
Skills
Timeline
Generic

Graham Marshall

Nashville,TN

Summary

Dedicated Pet Care Associate with a proven track record at Petsmart, excelling in team collaboration and exceptional customer service. Skilled in recognizing animal behavior and enhancing pet well-being, I significantly contributed to improving pet care standards. My adaptability and commitment to excellence are geared towards meeting and exceeding employer expectations.

Overview

5
5
years of professional experience

Work History

Pet Care Associate

Petsmart
02.2022 - Current
  • Maintained a clean and sanitary environment for pets by regularly cleaning enclosures, bedding, and play areas.
  • Provided exceptional customer service through clear communication, timely responses to inquiries, and professional demeanor at all times.
  • Monitored animal behavior closely to identify signs of distress or illness promptly and took appropriate action when needed.
  • Enhanced customer satisfaction by providing personalized pet care services tailored to individual needs.
  • Improved pet health and wellbeing by administering medication, conducting routine checkups, and addressing any special needs.
  • Contributed to team success by collaborating with coworkers to ensure that all tasks were completed efficiently and effectively.

Kennel Worker

Harpeth Hills Animal Hospital
06.2019 - 08.2019
  • Ensured animal safety with proper handling techniques and adherence to facility guidelines.
  • Improved kennel cleanliness by maintaining a strict schedule of sanitation and disinfection procedures.
  • Demonstrated compassion toward all animals in our care regardless of breed or background while treating them with respect and dignity.
  • Cared for physical and psychological needs of animals with regular walks and playtime.
  • Maintained sanitary conditions for animals by cleaning living spaces and cages according to State health code guidelines.
  • Monitored and maintained food and water of boarded animals according to animal dietary health guidelines.
  • Recorded dogs' intake and output, physical condition and behavior for updated kennel logs.

Education

Business Administration

Williamson College
Franklin, TN

Skills

Collaboration with others and being a team player

Recognizing and acting accordingly to animal behavior

Helping others to problem solve effectively

Providing exceptional customer service

Willingness to learn and adapt to new things

Timeline

Pet Care Associate

Petsmart
02.2022 - Current

Kennel Worker

Harpeth Hills Animal Hospital
06.2019 - 08.2019

Business Administration

Williamson College
Graham Marshall