Graham Posey
Atlanta,GA
Summary
Highly skilled Sales Leader and Technical Architect with a proven track record in designing and developing robust infrastructure and architecture for software projects. Demonstrates creativity in devising innovative solutions to enhance business operations and meet clients' evolving technical requirements. A seasoned team leader, equipped with exceptional technical expertise and strong interpersonal skills.
Overview
7
7
years of professional experience
1
1
Certification
Work History
Team Lead - Sales Engineer
Copado
07.2023 - Current
- Act as a technical advisor to clients, providing insights, solutions and POCs aligned with their DevOps needs and objectives.
- Develop and deliver compelling presentations, demonstrations, and proposals to showcase the value proposition of Copado's DevOps solutions.
- Collaborate with cross-functional teams, including product management and engineering, to ensure alignment between customer requirements and product capabilities.
- Mentor and coach junior sales engineers, fostering their professional growth and ensuring consistency in technical excellence across the team.
- Successfully closed 61% of sales opportunities representing an annual ACV of $1.8 million.
- Received the SE Player of the Year award for outstanding performance and dedication to driving sales excellence within the organization.
- Creator and owner of the VS Code Copado Developer Extension listed on the Visual Studio marketplace.
Manager - Technical Architects (Sales)
Copado
04.2022 - 07.2023
- Directed and oversaw a team of accomplished Technical Architects who supported enterprise Sales Engineers in handling complex technical engagements.
- Drove the design of cutting-edge solutions for pivotal strategic opportunities, encompassing numerous Fortune 500 organizations.
- Maintained an ongoing partnership with Copado's Product team to deliver valuable feedback and enhance the overall end user experience.
- Supervised a high-performing team of SEs/TAs, accountable for driving $18.1M in Annual Contract Value (ACV) during FY22.
- Mentored and empowered junior Architects, facilitating their professional growth and honing the essential skills needed for success in this role.
Technical Architect - Sales
Copado
03.2021 - 03.2022
- Developed and implemented a diverse range of Proof of Concept (POC) integrations tailored to meet the specific needs of potential customers.
- Collaborated closely with more than 10 Account Executives, resulting in generating over $1.3 million in Annual Contract Value (ACV) within a span of one year.
- Conducted compelling technical demonstrations and presentations, showcasing the comprehensive suite of products offered by Copado.
- Crafted and delivered comprehensive Salesforce training sessions to improve the technical knowledge base of Copado Sales Engineers.
- Provided unwavering technical support to Copado sales engineers throughout the entire sales cycle.
Technical Consultant - Team Lead
Zuora
01.2018 - 03.2021
- Led and supported development teams throughout implementations and client engagements.
- Established and implemented Salesforce best practices with regards to system maintenance, configuration, development, testing, data integrity, etc.
- Successfully integrated Zuora with a wide range of SaaS applications.
- Performed production deployments using various deployment techniques (SFDC change sets, Copado, SFDX, Workbench, etc).
- Utilized a diverse range of ETL (Extract, Transform, Load) tools to efficiently transfer Salesforce relational data for the purpose of sandbox seeding.
- Created and implemented technical designs with accompanying documentation.
- Created and led onsite technical workshops.
Support Engineer
SAP
11.2016 - 12.2017
- Identified issues and implemented appropriate solutions to deliver quick and effective remediation.
- Assisted developers with custom code fixes and workarounds to existing issues within the UI5 framework.
- Updated software versions with patches and new installations to close security loopholes and protect users.
- Drafted whitepapers, user manuals, implementation documentation and support base entries to reduce customer tickets.
- Located and resolved issues within SAP's proprietary framework (SAPUI5).
- Handled critical incidents ranging from configuration issues to bugs and erroneous custom code.
Education
Bachelor of Science - Computer Science
Georgia State University
Atlanta, GA2016
Bachelor of Business Administration - Finance
Kennesaw State University
Kennesaw, GA2012
Skills
- Experience with various programming languages (Apex, SQL, Java, Python, JavaScript, Bash Commands/Scripting)
- Strong knowledge of API integration and implementation
- In-depth understanding of REST and SOAP web services
- Familiarity with popular relational database management systems
- Extensive CI/CD experience
- Experience developing on numerous SaaS platforms (Zuora, Salesforce, SAP, ServiceNow)
- Ability to create and analyze complex technical documentation
- Excellent problem-solving and analytical skills
- Effective communication and collaboration abilities
- Experience with both Agile and Waterfall development methodologies
Certification
- Salesforce Certified Platform Developer I
- Salesforce Certified JavaScript Developer I
- Salesforce Certified Admin
- Salesforce Certified CPQ Specialist Certification
- Salesforce Certified Platform App Builder
- Zuora Certified Consultant
- Zuora Certified Business Analyst
- Copado Certified Developer
- Copado Certified Admin
Timeline
Team Lead - Sales Engineer
Copado
07.2023 - Current
Manager - Technical Architects (Sales)
Copado
04.2022 - 07.2023
Technical Architect - Sales
Copado
03.2021 - 03.2022
Technical Consultant - Team Lead
Zuora
01.2018 - 03.2021
Support Engineer
SAP
11.2016 - 12.2017
Bachelor of Science - Computer Science
Georgia State University
Bachelor of Business Administration - Finance
Kennesaw State University
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