Graham Schuchmann
911 Dispatcher
Arlington
Summary
Professional with strong background in emergency communication and crisis management. Skilled in rapid decision-making, effective communication, and critical thinking under pressure. Known for collaborative approach, adaptability, and consistent reliability. Proficient in multi-tasking, problem-solving, and maintaining composure in high-stress environments.
Committed professional with a solid history of accomplishment in helping people handle emotionally-charged, life-threatening and dangerous situations. Knowledgeable about dispatch procedures and policies.
Successful at keeping callers calm and gathering required information to support police and other first responder actions. Reads maps, understands tracking information and provides timely updates to field personnel.
Overview
4
4
years of professional experience
Work History
911 Dispatcher
Fayette County Sheriffs Office
08.2021 - Current
- Dispatched and coordinated emergency services teams according to high-priority calls.
- Followed established protocols for professional handling of emergency situations.
- Relayed latest information to first responders via electronic means, telephone calls, and radio responses.
- Provided on-the-job training and coaching to develop new dispatchers.
- Proved successful working within tight deadlines and a fast-paced environment.
Education
High School Diploma -
Starmont High School
Arlington,IASkills
Basic life support
Computer skills
Problem-solving
Teamwork and collaboration
Information intake
Data entry
Decision-making
Critical thinking
Active listening
Works Well Under Pressure
Timeline
911 Dispatcher
Fayette County Sheriffs Office
08.2021 - Current
High School Diploma -
Starmont High School