Summary
Overview
Work History
Education
Skills
Timeline
Generic

Graham Stallard

Grand Forks

Summary

Dynamic Warehouse Supervisor with proven expertise at Philadelphia Macaroni, excelling in inventory management and operational efficiency. Recognized for enhancing order accuracy through rigorous quality control and fostering a motivated team environment. Skilled in OSHA compliance and conflict resolution, consistently achieving production goals while maintaining high safety standards.

Overview

13
13
years of professional experience

Work History

Warehouse Supervisor

Philadelphia Macaroni
12.2023 - Current
  • Supervised warehouse operations by managing employees during shifts.
  • Supervised shipping and receiving, distribution and workplace safety.
  • Supervised shipping and handling operations.
  • Used warehouse management software to reconcile daily inventory.
  • Managed a team of warehouse workers for optimal scheduling, task delegation, and overall productivity.
  • Oversaw daily operations and shipping and handling processes.
  • Maintained high levels of accuracy in daily operations.
  • Completed daily operations on time and maintained high standards of accuracy.
  • Oversaw inventory control levels and verified compliance with storage and organization processes.
  • Conducted regular inventory audits to identify discrepancies in stock counts while implementing corrective measures as needed.
  • Maintained a clean working environment by enforcing strict cleanliness standards throughout the entire facility.
  • Monitored employee performance and offered mentoring and leadership to improve any deficiencies.
  • Increased accuracy in order fulfillment with thorough quality control checks before shipping orders.
  • Collaborated with other department heads on company-wide initiatives aimed at improving operational efficiency across multiple divisions.
  • Coordinated cross-departmental efforts to ensure seamless communication between sales, procurement, and logistics teams.
  • Ensured safety compliance with regular inspections, staff training sessions, and adherence to OSHA regulations.
  • Built motivated warehouse team to consistently accomplish operations goals and exceed performance targets.
  • Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
  • Trained new staff on job duties, company policies, and safety procedures for rapid onboarding.
  • Enforced team adherence to safety regulations and protocols.
  • Led improvement initiatives to advance operational efficiencies and increase revenue.
  • Met or exceeded production goals and objectives by following strict procedures.
  • Developed standard operating procedures for team to follow and maintained records of activities.
  • Operated warehouse material handling equipment correctly to move loads.
  • Kept detailed records of inventories and merchandise inventory transactions.

Shipping and Receiving Coordinator

Philadelphia Macaroni
05.2015 - 12.2023
  • Monitored supply levels for packaging materials and coordinated replenishment orders as needed, avoiding delays in the shipping process.
  • Prepared orders for shipment, posting weights and shipping charges onto packaging, marking materials with identifying information and updating logs of shipments outgoing and incoming.
  • Maintained a well-organized inventory system for streamlined product retrieval and shipment preparation.
  • Arranged for pick-up by carriers specified on customer purchase orders determined at final inspection through review of shipping instructions.
  • Transported materials and items from receiving or production areas to storage or to other designated areas using conveyors, dollies and other motorized or manual transportation equipment.
  • Unpacked, examined and routed incoming shipments, rejected damaged items and recorded shortages.
  • Conducted regular inventory audits to verify stock levels and identify discrepancies, ensuring accurate recordkeeping.
  • Utilized advanced tracking software to monitor shipment progress from origin to destination accurately, keeping customers informed throughout the process.
  • Coordinated with suppliers to schedule timely deliveries, minimizing warehouse congestion and maximizing storage efficiency.
  • Collaborated with cross-functional teams to address any shipping or receiving issues, fostering strong working relationships.
  • Worked with vendors to schedule daily pickups and weekly deliveries.
  • Reviewed paperwork to determine priorities and set schedules.
  • Supervised team of helpers, laborers and material movers to efficiently complete tasks.
  • Developed standard operating procedures for team to follow and maintained records of activities.

Resolution Team Lead

Amazon Customer Cervice
01.2013 - 05.2015
  • Reduced customer complaints by ensuring timely and accurate responses to their concerns.
  • Promoted open communication channels among team members that fostered collaborative problem solving.
  • Recognized for outstanding leadership skills, contributing to the overall success of the resolution team.
  • Collaborated with cross-functional departments to address complex issues and develop comprehensive solutions.
  • Led a high-performing resolution team, consistently achieving targets and maintaining customer satisfaction levels.
  • Maximized resource utilization through effective delegation of tasks based on individual expertise within the team.
  • Resolved customer complaints quickly and professionally to restore customer confidence and prevent loss of business.
  • Followed up on customer interactions to maintain customer communication and successfully close resolved issues.

Education

No Degree - Nursing

Lake Regional Technical
Grand Forks, ND
09-2012

Skills

  • Warehouse operations
  • Inventory management
  • Problem-solving
  • Warehouse organization
  • Shipping and receiving
  • Attention to detail
  • Shipping and receiving operations
  • Quality checks
  • Warehouse logistics
  • Staff management
  • Order picking and processing
  • Material handling
  • Operations management
  • Safety procedures
  • Operational reporting
  • Forklift operations
  • Order pulling
  • Staff training
  • Quality control
  • Task delegation
  • Order management
  • Quality assurance
  • Report preparation
  • Employee motivation

Timeline

Warehouse Supervisor

Philadelphia Macaroni
12.2023 - Current

Shipping and Receiving Coordinator

Philadelphia Macaroni
05.2015 - 12.2023

Resolution Team Lead

Amazon Customer Cervice
01.2013 - 05.2015

No Degree - Nursing

Lake Regional Technical

Similar Profiles

CREATE PROFILE
Graham Stallard