Graham D. Lockard
Hollidaysburg,PA
Summary
I am a passionate and dedicated leader in IT. There is nothing more satisfying than empowering individuals, maintaining service excellence, and coming together to accomplish a common goal. Having a diverse background in IT has been incredibly beneficial while leading a team that requires critical thinking, strategic planning, and implementing services and solutions. I am passionate about technology but most importantly I enjoy working with people. My primary focus has been to build a positive work environment and to ensure all staff are excited about the work that is being accomplished.
Overview
16
16
years of professional experience
1
1
Certification
Work History
IT Infrastructure Manager/Systems Architect
Penn State University, Smeal
05.2021 - Current
- Spearheaded and mentored a dynamic Systems Administrations team, driving operational efficiency and delivering exceptional results.
- Pioneered the development of innovative services that significantly improved the end user experience for Faculty, Staff, and Students
- Lead a team with designing and implementing a robust, elastic, and scalable cloud-based lab solution for students utilizing VMware and Microsoft Azure used throughout the University
- Lead a team that involved a Systems Administrator, Database Specialist, and IT Consultant in creating a Database as a Service (DBaaS) offering to students. The project consisted of Microsoft Forms, Power Automate, Microsoft SQL, Azure MySQL Flexible Server, and Python
- Meet with Faculty and various stakeholders to develop solutions to enhance the students learning experience
- Worked in team-driven environments and communicated effectively with stakeholders.
Systems Design Specialist
Penn State University, Smeal
01.2019 - 05.2021
- Lead Architect for a Virtual Desktop Infrastructure environment used by multiple colleges. The project began in the Penn State Datacenter and expanded to hybrid cloud solution
- Designed and implemented a multi-site VMware infrastructure to support replication across multiple sites
- Implemented a robust Disaster Recover and Business Continuity solution between two data centers
Sr. Systems Administrator
Penn State University - IST
11.2017 - 12.2018
- Focus: Lead infrastructure administrator and architect for IST
- Designed a data center migration strategy to meet the needs of business continuity and disaster recovery
- Migrated 500 workloads between data centers, changed VLANS, and transitioned from VMware to Hyper-v without any downtime
- Redesigned the primary network and transitioned from a 1 GB core switch to a 10 GB core switch
- Configured vCenter High Availability to allow for redundancy at the vCenter application level
- Configure Site-to-Site replication between two data centers with Zerto
- Managed a VDI environment to support all Staff within the college
- Conducted data center tours to students enrolled in various IST majors
Systems Administrator
Penn State University, Smeal
06.2014 - 11.2017
- Manage systems/infrastructure, perform scripting functions, and deployment
- Upgraded/implemented Lync 2010 to Skype for Business Server2015
- Implemented a SQL 2014 AlwaysON environment
- Upgraded SharePoint from 2010 to 2013
- Designed the storage infrastructure for MyMail in Tower Road, which was a central Exchange service hosted by Smeal.
- Transitioned from 1 GB Storage to 10 GB storage area network
- Manage and administer three different VMware clusters
- Manage and administer two separate Exchange environments as well as three separate active directory domains
- Manage 6 computer labs and deploy required software for classes
IT Coordinator
Pyramid Healthcare
04.2017 - 06.2017
- Engage with stakeholders across the corporation to develop workflows and processes
- Support end users at different locations throughout Pennsylvania
- Wrote and supplied documentation to end users explaining processes and procedures
- Supported several locations throughout Pennsylvania and frequently traveled to each site
- Responsible for network switch configuration at each site and worked with Network Engineers to troubleshoot connectivity issues between sites
- Deploy PCs to employees throughout the corporation
Network Administrator
Hoss’s Steak and Sea House
06.2011 - 01.2014
- Focus: Administer and control the network environment for the Restaurants
- Corporate Office, and the Warehouse
- Implemented a failover cluster Private Cloud with Windows server 2012
- Hyper-V
- Implemented a Storage Area Network (SAN) to provide more storage space and redundancy for the virtual private cloud environment
- Implemented SharePoint 2010 Farm to share and manage documents throughout the company
- Restructured the corporate WAN to allow each store to be added to the corporate domain as well as DNS zone replication at the store level
Intern
PennDOT
06.2007 - 08.2007
- Focus: Support all end users within District 9 which consisted of 6 counties
- Traveled to surrounding counties to troubleshoot network, computer, software, and printer related issues
- On call/phone support for all 6 counties and the district office
- Responsible for writing training materials and documentation for the end users
- Certifications
- AZ-900 – Azure Fundamentals
Education
Bachelor of Science Degree - Information Technology: Network Specialist Concentration
Pennsylvania College of Technology
Williamsport, PA12.2010
Skills
- Leadership
- Strategic planning and design
- Network/Systems
- Network Planning
- Network Design
- Systems Architecture
- Firewalls
- Virtualization
- Cloud Computing
- Microsoft Azure Infrastructure Services
- Azure Virtual Desktop
- Windows Server
- Active Directory
- Group Policy
- Exchange
- Hyper-V
- Failover Cluster
- DHCP
- DNS
- IIS Web Server
- RRA
- RDS
- Linux/Unix
- VCenter
- ESXi
- VMware Horizons
- VMware Workspace One
Certification
AZ-900 – Azure Fundamentals
Timeline
IT Infrastructure Manager/Systems Architect
Penn State University, Smeal
05.2021 - Current
Systems Design Specialist
Penn State University, Smeal
01.2019 - 05.2021
Sr. Systems Administrator
Penn State University - IST
11.2017 - 12.2018
IT Coordinator
Pyramid Healthcare
04.2017 - 06.2017
Systems Administrator
Penn State University, Smeal
06.2014 - 11.2017
Network Administrator
Hoss’s Steak and Sea House
06.2011 - 01.2014
Intern
PennDOT
06.2007 - 08.2007
Bachelor of Science Degree - Information Technology: Network Specialist Concentration
Pennsylvania College of Technology
AZ-900 – Azure Fundamentals
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